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Job Description
- We are looking for an enthusiastic Tele sales Representative to contribute in generating sales for our company.
- You will be responsible for closing sales deals over the phone and maintaining good customer relationships.
- An effective tele sales representative must be an excellent communicator and have superior people skills.
- They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts.
- The goal is to help the company grow by bringing in customers and developing business.
Job Requirements
- Contact potential or existing customers to inform them about a product or service using scripts.
- Answer questions about products or the company.
- Enter and update customer information in the database and take the process orders in an accurate manner
- Handle grievances to preserve the company’s reputation.
- Go the “extra mile” to meet sales quota and facilitate future sales.
- Keep records of calls and sales and note useful information.
- Proven experience as tele sales representative or other sales/customer service role.
- Proven track record of successfully meeting sales quota preferably over the phone.
- Good knowledge of relevant computer programs (e.g. CRM software & ERP system) and telephone systems.
- Ability to learn about products and services and describe/explain them to prospects.
- Excellent knowledge of English.
- Excellent communication and interpersonal skills.
- Cool-tempered and able to handle rejection.
- Outstanding negotiation skills with the ability to resolve issues and address complaints
