Team Leader ( Telesales )
Ulemt -
Maadi, CairoPosted 1 year ago15Applicants for1 open position
- 4Viewed
- 0In Consideration
- 0Not Selected
Job Details
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Job Description
As our business is growing up, we are looking for a Telesales Team Leader
If you think you have the suitable requirements and qualifications for this job, APPLY NOW!
- Setting teams KPIs & coaching team members
- To delegate tasks to sales staff
- set daily, weekly, or monthly sales goals.
- motivate employees to reach individual sales goals and encourage the staff to work better, rather than harder.
- Writing sales scripts and customer answer sheets
- To train and coach the sales team.
- Assists management with hiring processes.
- To orient the new sales staff and focus on improving existing staff's job performance and sales.
- responsible for preparing and delivering sales reports to management.
- Provides quality customer service, including interacting with customers, answering customer inquiries, and effectively handling customer complaints
- Train the team for better quality performance 'Soft skills".
- Weekly Reporting on team performance (Call center+ business KPIs)
Job Requirements
- English Fluency is a MUST
- IT Service back ground is preferred
- Domanin and Hosting Back ground is preferred
- 2 – 3 years experience in the same role
- Coaching skills
- Result Oriented
- Analytical skills.
- Call center soft skills
- Drive team performance to reach KPIs and Targets
- MALES ONLY