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Team Leader ( Telesales )

Ulemt
Maadi, Cairo
Posted 1 year ago
15Applicants for1 open position
  • 4Viewed
  • 0In Consideration
  • 0Not Selected
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Job Details

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Job Description

As our business is growing up, we are looking for a Telesales Team Leader  

If you think you have the suitable requirements and qualifications for this job, APPLY NOW!

  • Setting teams KPIs & coaching team members
  • To delegate tasks to sales staff
  • set daily, weekly, or monthly sales goals.
  • motivate employees to reach individual sales goals and encourage the staff to work better, rather than harder.
  • Writing sales scripts and customer answer sheets
  • To train and coach the sales team.
  • Assists management with hiring processes.
  • To orient the new sales staff and focus on improving existing staff's job performance and sales.
  • responsible for preparing and delivering sales reports to management.
  • Provides quality customer service, including interacting with customers, answering customer inquiries, and effectively handling customer complaints
  • Train the team for better quality performance 'Soft skills".
  • Weekly Reporting on team performance (Call center+ business KPIs)

Job Requirements

  • English Fluency is a MUST
  • IT Service back ground is preferred 
  • Domanin and Hosting Back ground is preferred 
  • 2 – 3 years experience in the same role
  • Coaching skills
  • Result Oriented
  • Analytical skills.
  • Call center soft skills
  • Drive team performance to reach KPIs and Targets
  • MALES ONLY 

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