Job Details
Skills And Tools:
Job Description
• Work on maximizing profits generated from F&B and controlling costs for Housekeeping & Laundry. • Participate to assist in infection control & quality sessions with HR, infection control, and the quality department to increase staff awareness and their knowledge about operating within the required standards. • Ensure there is smooth running of both housekeeping and F&B. department. • Provide hospitality personnel with guidance in handling difficult or complex issues or problems so they can be resolved effectively and efficiently. • Provide a healthy and quiet environment for patients, visitors, and all employees by managing the general cleanliness of the hospital. • Implementing new procedures to serve the guests better • Test the tools and cleaning materials to ensure their safety and efficiency • Ensure that food quality is consistent, appealing, and prepared to patient case requirements. • Ensure that housekeeping processes are followed carefully to keep facilities & offices clean. • Ensure that isolation case procedures are followed carefully to manage infection. • Ensure that all staff is adherent to work schedules and aligned with departmental targets and objectives • Assure that all the health and safety standards are adhered to • Allocating tasks in order to coordinate the resources of the hospital. • Assist in the recruitment of hospital staff as per requirement • Ensuring the provision of timely meals as per the set time schedules. • Ensuring high hygiene standards in preparation and service for zero infection. • Work in liaison with the Nutritionist to develop well-balanced menus to meet changing clients’ needs. • Estimating food consumption to avoid under/overproduction to ensure cost efficiency and sales. • Maintaining inventory of linen, kitchen cutleries, and utensils. • Ensuring portion control and correct pricing for profitability. • Ensure Superior Customer Experience for all internal and external clients. • Ensure adequate housekeeping supplies • Ensure the hospitality department is adherent to infection control, quality standards, and health & safety standards. • Strive to meet patient satisfaction levels and monitor trends with a focus on continuous improvement. • Trains hospitality staff on the best practices of hospitality to support reaching the desired high level of patient satisfaction. |
• Develop new processes that would improve service levels.
Job Requirements
- Bachelor Degree
- Hospitality Management at Hospitals or Five Stars Hotels.
- Food & Beverage, Housekeeping & Laundry experience is a Must.
- Fluent in English