Senior Hospitality & Housekeeping Manager-Private Hospitals is a Must

• Work on maximizing profits generated from F&B and controlling costs for Housekeeping & Laundry.

• Participate to assist in infection control & quality sessions with HR, infection control, and the quality department to increase staff awareness and their knowledge about operating within the required standards.

• Ensure there is smooth running of both housekeeping and F&B. department.

• Provide hospitality personnel with guidance in handling difficult or complex issues or problems so they can be resolved effectively and efficiently.

• Provide a healthy and quiet environment for patients, visitors, and all employees by managing the general cleanliness of the hospital.

• Implementing new procedures to serve the guests better

• Test the tools and cleaning materials to ensure their safety and efficiency

• Ensure that food quality is consistent, appealing, and prepared to patient case requirements.

• Ensure that housekeeping processes are followed carefully to keep facilities & offices clean.

• Ensure that isolation case procedures are followed carefully to manage infection.

• Ensure that all staff is adherent to work schedules and aligned with departmental targets and objectives

• Assure that all the health and safety standards are adhered to

• Allocating tasks in order to coordinate the resources of the hospital.

• Assist in the recruitment of hospital staff as per requirement

• Ensuring the provision of timely meals as per the set time schedules.

• Ensuring high hygiene standards in preparation and service for zero infection.

• Work in liaison with the Nutritionist to develop well-balanced menus to meet changing clients’ needs.

• Estimating food consumption to avoid under/overproduction to ensure cost efficiency and sales.

• Maintaining inventory of linen, kitchen cutleries, and utensils.

• Ensuring portion control and correct pricing for profitability.

• Ensure Superior Customer Experience for all internal and external clients.

• Ensure adequate housekeeping supplies

• Ensure the hospitality department is adherent to infection control, quality standards, and health & safety standards.

• Strive to meet patient satisfaction levels and monitor trends with a focus on continuous improvement.

• Trains hospitality staff on the best practices of hospitality to support reaching the desired high level of patient satisfaction.