Operation Support
Giza, Giza
Operation Support
Giza, Gizaposted 22 days ago23Applicants for12 open positions
- 17Viewed
- 2In Consideration
- 1Not Selected
Job Details
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Job Description
Key Responsibilities
- Monitor the Moniic application to ensure smooth operations and service delivery.
- Respond to user inquiries and issues in a timely, professional manner.
- Coordinate with the technical team to resolve application or service-related issues.
- Track and report application performance and gather user feedback.
- Assist in implementing operational processes and procedures.
- Provide general support to the Moniic operations team as needed.
Job Requirements
- 1-4 years of experience in operations support, customer support, or a related field.
- Strong organizational and multitasking abilities with keen attention to detail.
- Excellent communication skills, both verbal and written.
- Demonstrated ability to work effectively in a fast-paced, office-based environment.
- Proven problem-solving skills and a proactive approach to identifying and addressing issues.
- Ability to collaborate with cross-functional teams and manage multiple priorities.
- Experience with ticketing systems, workflow management tools, or CRM platforms.
- Familiarity with standard operating procedures and process documentation.
- Basic understanding of software development or technology-driven environments is a plus.
- Willingness to learn and adapt to new technologies and processes.
Age: 21–30 years maximum.
