General Manager

• At Mendel, we are enabling different stakeholders in healthcare to make better decisions by learning from the journey of every patient— from a physician deciding on the best treatment for a patient to a pharma company discovering the next blockbuster drug.
• Our proprietary AI platform is domain-specific and aims to emulate how a physician would view, understand and analyze a patient record. It is an end-to-end solution with several proprietary AI components, (computer vision, NLP/NLU and more) coupled with a novel data storage and streaming infrastructure.
• At Mendel, we are enabling different stakeholders in healthcare to make better decisions by learning from the journey of every patient— from a physician deciding on the best treatment for a patient to a pharma company discovering the next blockbuster drug.
• Our proprietary AI platform is domain-specific and aims to emulate how a physician would view, understand and analyze a patient record. It is an end-to-end solution with several proprietary AI components, (computer vision, NLP/NLU and more) coupled with a novel data storage and streaming infrastructure.
• We have a new, key leadership position in our Cairo office as General Manager, reporting directly to Karim Galil, CEO of Mendel.   As General Manager, you will be leading and managing the security, operations, support developing business and increasing efficiencies for the Cairo office.
• We are seeking a leader with success in building and scaling operations in high technology organizations.  You will be a great problem solver who drives for results that engage the trust of U.S. based health care customers.
• At Mendel, our standards are high, but the reward of building the infrastructure of a new product is higher!  Join us in our mission!

Responsibilities:

• Manage the Cairo office, facilities and suppliers, overseeing the day-to-day operations.
• Build and ensure on site security is 100 percent U.S. healthcare compliant (i.e., HIPPA) including policy and procedures for
  • Internet/networking Infrastructure
  • Building access
  • Personal laptops
  • Employee conduct
• Engage Clinical Operations leadership in gaining a mutual understanding of customer experience and knowledge of what customers actually need and expect
• Construct, review, and analyze reports and data trends related to comments and feedback from employees and suggest changes and corrective actions to management and stakeholders to achieve the line of business goals and objectives..
• Communicate and share business updates, processes and procedures improvements, new initiatives…etc. and (whenever applicable) deliver feedback from team members’ to concerned stakeholders
• Drive continuous process improvement to make our customer experience better than ever, by working along with the Leaders, STLs and Quality and training team
• Work along with Clinical Operations, People & Talent, and other functions both on site and collaboratively with U.S. leadership,  in setting the company’s forecasts, schedules, staffing and employees productivity