Customer Service Representative / Dispatcher
CCS -
Shorouk City, CairoPosted 11 months ago31Applicants for2 open positions
- 17Viewed
- 7In Consideration
- 6Not Selected
Job Details
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Job Description
Reports To: The Senior
Job Overview:
A Customer Service Representative/Dispatcher works with clients who have complaints, orders, or require information about products/services. He also provides solutions that fit those individualized situations and prioritize the customers’ needs at each step of the process.
Responsibilities & Duties:
- Responding to business emails Professionally.
- Preparing daily business reports.
- Keeping and organizing work requests, customer requests, completed work requests, charges for work performed, expenses for services performed, inventory records, and other information.
- Solving Clients and business problems using modern problem-solving thinking.
Follow communication procedures, guidelines and policies.
Job Requirements
- Fluency in English is a MUST.
- Fresh Graduates.
- Customer service: 1+ years (Preferred)
- Microsoft office skills.
- Problem-solving.
- Team Player.
- Ability to multi-task, prioritize, and manage time effectively.
- Works on Rotational Shifts.
- ElSherouk & Madinaty Residents Preferred.
- Males Only.
