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Job Description
- Assist supervisor in scheduling interviews to fulfill store budget/hiring needs within allowed hiring time; and send weekly Vacancy Report to Recruitment department.
- Ensure leaves are regularly entered on HR system and extract attendance reports as required.
- Coordinate with C&B department for bank account openings in order to reduce cash payments.
- Assist C&B department in administering company benefits such as medical insurance and new born vouchers ensuring policy and process are correctly followed.
- Send requests for employees HR/Experience/Bank Letters and deliver to employees.
- Administer all end-of-services procedures and the related clearances for store employees and report it to C&B to issue final settlement.
- Deliver social insurance forms to the designated insurance offices in timely manner and follow up to ensure there is no delay in additions/deletions. Send monthly report to Personnel of all forms delivered.
- Conduct exit interviews with resigned employees; send the forms to Personnel department monthly to analyze the reason and propose corrective actions to stay within allowed turnover percentage.
- Apply disciplinary actions for violations in accordance to the Disciplinary Actions Policy and escalate investigations to branch HR Supervisor.
- Ensure renewal of employee contracts is done in timely manner and in accordance to labor law; send updated renewals to Personnel department to update system and employee files.
- Assist, guide and coach store staff on all reported grievances and resolve conflicts to ensure workflow is carried out efficiently and effectively.
- Ensure awareness and implementation of all company policies and practices through periodic meetings, announcements board update and spot checks.
- Improve communication, motivation and engagement at store level using tools provided by Talent Management department including monthly store meetings, employee of quarter rewards, monthly celebrations.
- Ensure employees attend scheduled trainings and development programs in coordination with Talent Management department and Training Policy.
- Ensure Employee’s Screen is updated on a monthly basis.
- Ensure that all new employees attend the orientation video max 1 week after joining.
Job Requirements
- Bachelor’s degree.
- Experience: 0 to 1 years’ experience.
- Excellent English.
- Advanced user of Microsoft Office