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Account Manager

INFINITY 2Z
Maadi, Cairo
Posted 2 years ago
66Applicants for1 open position
  • 10Viewed
  • 0In Consideration
  • 0Not Selected
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Job Details

Experience Needed:
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Job Description

  • Manages a portfolio of accounts to achieve long-term success.
  • Develops positive relationships with clients.
  • Acts as the point of contact and handle customers’ individual needs.
  • Resolves conflicts and provide solutions to customers in a timely manner.
  • Suggests actions to improve and Identifies opportunities to grow business with existing clients.
  • Makes sure clients receive requested services in a timely fashion.
  • Coordinate with staff members working on the same account to ensure consistent service.
  • Services multiple clients concurrently, often meeting deadlines.
  • Communicates with clients to ensure that all of their needs are understood and addressed.
  • Builds strong client relationships to maintain old business and acquire new customers.
  • Collaborates with various internal departments to ensure that they fulfill all customer requests.
  • Resolves complaints and keeping track of all processes that pertain to the client's desires.
  • Acts as the client's representative in the company to ensure that their demands are met with a focus on improving the customer experience.
  • Opens new Leads with approaching new accounts 

Job Requirements

  • Females Only 
  • 2+ years of experience 

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