Area Manager, MENA Reverse Logistics, MENA Reverse Logistics

Amazon Worldwide Operations is the underlying fulfillment and customer service engine that ensures Amazon creates the same consistent, world-class customer experience every time. We are looking for high-potential, flexible, innovative, and forward-thinking professionals to join our MENA GSF team. Are you ready to drive high-visibility, strategic, revenue-generating projects as well as leverage Lean methodologies to lead Operational process improvement initiatives?
Join the MENA GSF team as an Area Manager. As an Area Manager in reverse logistics space, you will be responsible for monitoring multiple sites from operations and compliance point of view. You will be working with multiple internal and external stakeholders to achieve timely launches and operations metrics. With customer obsession and a high sense of ownership, you will utilize your skills to identify patterns and any disruptions in it. You should be able to dive deep, scrutinize details and foresee data implications.
Key job responsibilities
Own deployment of Continuous Improvement of network standards, in collaboration with WW Returns Team
• Monitor operations of the assigned sites and suggest & deploy improvements
• Serve as a liaison between the internal and external stakeholders keeping in mind the objectives, limits, conformance and information privacy
• Train & direct associates for action and conformance of norms & practices
• Audit the sites for various operational conformances, restrictions and norms
• Conduct audits on based on SOPs, analyze data and propose process improvement initiatives
• Identify useful data accumulated from multiple sources and take necessary actions
• Foresee implications based on current data and trends
• Be organized, apt and prompt in notifying the situation and problem solving
We are open to hiring candidates to work out of one of the following locations:
Dubai, ARE
- Bachelor's degree in business, engineering, operations, supply chain, transportation logistics
- 1+ years of performance metrics, process improvement or lean techniques experience
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- 2+ years of performance metrics, process improvement or lean techniques experience