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Job Description
- Getting new potential customers to inform them about our Services & Policies.
- Ask questions to understand customer requirements and answer Their questions to make the deal done.
- Enter and update customer information in the database.
- Take and process the customer orders & needs in an accurate manner.
- Go the “extra mile” to meet sales quota and facilitate future sales.
- Keep records of calls and sales data.
Job Requirements
- High school diploma; BSc/BA will be a plus
- 3 : 5 years' experience as telesales representative or other sales/customer service role.
- Proven track record of successfully meeting sales quota preferably over the phone.
- Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
- Ability to learn about products and services and describe/explain them to prospects.
- Excellent communication and interpersonal skills.
- Cool-tempered and able to handle rejection.
- Outstanding negotiation skills with the ability to resolve issues and address complaint.
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