Sales Operations & CRM Executive

CRM Tasks:

• Follow up on the Company’s system (CRM) and ensure all data is entered and accurately presented on the Company’s website.
• Develop and follow up on workflow and sales operations cycle.
• Manages and updates the database as requested.

Inventory Tasks:

• Develop inventory operational management policies and procedures.
• Follow up on the Company’s inventory and prepare reports.
• Compiles data about the type of building, the area from the Technical department, and price schemes approved by the top management to create the project’s database.
• Stay up-to-date with new projects and facilities.
• Prepares and sends calculation sheet to the Sales team with full details about the price of the unit and payment terms.
• Sends the updated inventory to the Sales department after any sales transaction to avoid any overlapping in the selling of units.
• Plan, organize, direct, manage and evaluate the inventory management activities.

Contracts Tasks:

• Prepares sales documentation in case of booking, reserving, or buying units.
• Creates sales contracts and adds them to the database sheet to update the project’s status.
• Modifies the clients’ contracts, in coordination with the concerned department(s).
• Keeps up-to-date accurate sales contracts including status per each contract.
• Direct and manage corporate governance and regulatory compliance procedures related to administrating all sales transactions.

General Tasks:

• Records any amendments requested by clients to be added to the database.
• Creating and developing sales reports regarding generated leads quality.
• Supervise sales admin and front-line.
• Follow up on achievement reports of the sales team with their managers.
• Resolve customer issues, follow up on client’s requests and inspecting on the customer service at the Company.