Receptionist & Customer Service Representative

Confidential Company 10th Of Ramadan City, Sharqia

40
Applicants for
2 open positions
44
Viewed
12
In Consideration
28
Not Selected
Experience Needed:
1 to 3 years
Career Level:
Entry Level
Job Type:
Full Time
Salary:
Confidential, Social & medical insurance
Vacancies:
2 open positions
Gender:
Females Only
About the Job
  • We are hiring a Customer Service Representative to manage customer queries and complaints.
  • You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels.
  • To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.
  • Record daily Attendance of employees.
  • اعداد تقريرالحضور والانصراف اليومي الخاص بالموظفين
  • متابعة واعداد اجازات الموظفين
  •  متابعة العملاء والرد علي استفساراتهم وشكاوي العملاء 
  • الرد علي المكالمات الخارجية الخاصة بالمصنع
  • اعداد التقارير اليومية المطلوبة
Job Requirements
  • Good knowledge in MS Office (Excel & Word) 
  • Excellent communication skills
  • Graduates only
  • Excellent communication and presentation skills.
  • Ability to multi-task, prioritize, and manage time effectively.
  • Demonstrates a positive, enthusiastic, friendly attitude
  • Customer orientation and ability to adapt/respond to different types of characters.
  • Outstanding negotiation skills with the ability to resolve issues and address complaints
  • Females Only
  • Hard worker and proactive.
  • Very attractive package
  • Patience
  • Ability to learn about products and services and describe/explain them to prospects
  • Problem Solving  and Time Management