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Receptionist & Customer Service Representative

Confidential Company 10th Of Ramadan City, Sharqia

Posted November 22, 2020

Applicants for
2 open positions

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In Consideration

Not Selected

Experience Needed: 1 to 3 years	Career Level: Entry Level	Job Type: Full Time
Salary: Confidential, Social & medical insurance	Vacancies: 2 open positions	Gender: Females Only

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About the Job

We are hiring a Customer Service Representative to manage customer queries and complaints.
You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels.
To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.
Record daily Attendance of employees.
اعداد تقريرالحضور والانصراف اليومي الخاص بالموظفين
متابعة واعداد اجازات الموظفين
متابعة العملاء والرد علي استفساراتهم وشكاوي العملاء
الرد علي المكالمات الخارجية الخاصة بالمصنع
اعداد التقارير اليومية المطلوبة

Job Requirements

Good knowledge in MS Office (Excel & Word)
Excellent communication skills
Graduates only
Excellent communication and presentation skills.
Ability to multi-task, prioritize, and manage time effectively.
Demonstrates a positive, enthusiastic, friendly attitude
Customer orientation and ability to adapt/respond to different types of characters.
Outstanding negotiation skills with the ability to resolve issues and address complaints
Females Only
Hard worker and proactive.
Very attractive package
Patience
Ability to learn about products and services and describe/explain them to prospects
Problem Solving and Time Management