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Telecommunications Engineer

Xceed
Maadi, Cairo

Telecommunications Engineer

Xceed
Maadi, Cairo
Posted 4 days ago
43Applicants for1 open position
  • 12Viewed
  • 0In Consideration
  • 0Not Selected

Job Details

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Job Description

  • You will be part of the Telecommunication Department monitoring and handling Xceed infrastructure.
  • Handling incoming tickets from internal employees in Head Quarters and call center agents
  • Monitor Xceed infrastructure like voice and data public links (WAN connections, Public PRIs, etc.).
  • Responsible for the configuration and implementation of new requests
  • Report any faultiness within voice and data system and related applications, global links, apply basic troubleshooting and follow up with ISPs or global operators.
  • Back up of voice system and related applications.
  • Troubleshoot and resolve PBX problems escalated from CCC
  • Analyze and ensure the reliability of the communications systems on a regular basis to provide the highest level of performance, ability, and security
  • Track and analyze fault histories in the long term resolution of intermittent problems
  • Handles and follow-up on cases opened with equipment suppliers.
  • Receive inquiries from different teams regarding current or planned projects and takes appropriate action to resolve problems or plan for upgrades, On-call in case of emergency.

Job Requirements

  • Bachelor of Science in Engineering (Electronics and Telecommunication) from one of the well-recognized universities.
  • From 0-2 years of experience in the field.
  • Fresh graduates are welcome to apply
  • Preferred certified or knowledge in CCNA & CCNA Collaboration
  • Excellent command of spoken and written English language.
  • Communication Skills.
  • Problem-solving skills.
  • Ability to set priorities and follow up to achieve them
  • Ability to work in rotational shifts
  • Ability to handle multiple tasks simultaneously & meet agreed due date

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