Job Details
Experience Needed:
Career Level:
Education Level:
Salary:
Job Categories:
Skills And Tools:
Job Description
We are looking to hire Call Center Agent to help in our Fundraising efforts
- Manage large amounts of outbound calls in a timely manner.
- Manage some inbound calls in a timely manner.
- Follow communication “scripts” when handling different topics.
- Build sustainable relationships with donors.
- Keep records of all conversations in our call center database in a comprehensible way.
- Meet personal/team qualitative and quantitative targets.
Job Requirements
- Bachelor degree. (Must)
- Previous experience in an outbound Call Center/Tele-Sales role.
- Strong phone and verbal communication skills along with active listening.
- Proficient in Microsoft office.
- Customer focus and adaptability to different personality types.
- Ability to multi-task, set priorities and manage time effectively.
