Browse Jobs
For Employers
Post JobLog inGet Started

IT Technical Support Specialist

Victoria, Alexandria
Posted 3 years ago
106Applicants for1 open position
  • 9Viewed
  • 0In Consideration
  • 0Not Selected
Search other opportunities

Job Details

Experience Needed:
Career Level:
Education Level:
Salary:
Job Categories:

Skills And Tools:

Job Description

  • Monitor systems to detect needs for repair and implement solutions to resolve complaints ensuring efficient provisioning of services at all times
  • Receive complaints via e-mails/phone calls, open trouble tickets and work on solution identification and implementation to minimize disruptions and downtime
  • Perform hardware and software installations, configurations and updates as needed. 
  • Manage the inventory of devices (i.e. printers, handhelds, PCs, scanners...etc)

Job Requirements

  • Education: BA (prefer Information Technology, or Computer science)
  • Alexandria resident only
  • Experience 1-2 years
  • Highly preferred to have knowledge on cloud services, Esxi, Sophos, Draytek and Mikrotik.
  • Experience with Windows/Linux/Mac OS environments
  • Good understanding with computer systems, mobile devices and other tech products 
  •  Familiarity with remote desktop applications and help desk software (Manage Engine Service Desk).
  • Strong knowledge in MCSA and CCNA specifically switching. (Certified is preferred)
  • Skills: Communication skills, critical thinking, Problem Solving, Time Management multitasking, Organized and Proactive.

Featured Jobs

Similar Jobs

Search other opportunities
JobsInstallation/Maintenance/RepairIT Technical Support Specialist