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Job Description
We are seeking for an experienced and organized social media specialist to join us, work is full-time, from site. As a Social Media Specialist, you will be responsible for developing and implementing our Social Media strategy in order to increase our online presence and improve our marketing and lead generation efforts.
Responsibilities:
- Build and execute digital marketing strategy through competitive research.
- Content Creation and posts writing
- Creating consistent, meaningful content on all social media platforms, including writing and editing social media posts, improving customer engagement, and promoting social media campaigns
- Coordinate visual materials ideas and execution with the design team.
- Stay up to date with the latest social media best practices and technologies
- Understanding of social media metrics; able to interpret the results and take action to increase effectiveness of social media campaigns.
- Connect with customers over Social Media Channels
- Answering questions however they come in (Facebook, Twitter, Instagram … etc.) and managing any online feedback forms.
- Monitor each post or upload on a social media platform and decide whether or not it requires a response.
- Measure daily customers’ interactions.
- Collaborate with all teams to fulfill Customers’ needs.
- Maintain the Moderation Guidelines and ensure they are up to date.
Job Requirements
- Knowledge of online marketing and good understanding of major marketing channels
- Excellent communication skills
- Demonstrable social networking experience and social analytics tools knowledge
- Excellent writing, editing (photo/video/text), presentation and communication skills
- Good understanding of social media KPIs
- Experience in managing online ad campaigns is a plus
