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Job Description
- Responsible for the maintenance, configuration, and reliable operation of computer systems, network servers, and virtualization
- Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues
- Install and upgrade computer components and software, manage virtual servers, and integrate automation processes
- Provide documentation and technical specifications to IT staff for planning and implementing new or upgrades of IT infrastructure
- Manage network devices and technology tools Set up accounts and roles on all IT systems
- Responsible for capacity, storage planning in addition to proactive maintenance
- Perform or delegate regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures
- Propose upgrades to systems with new releases and models
- Develop expertise to train staff on new technologies
- Maintain technical documentation, manuals and performance reports
- Monitor company IT assets
- Lead desktop and helpdesk support efforts, making sure all desktop applications, workstations, and related equipment problems are resolved in a timely manner with limited disruptions
Job Requirements
- 2- 4 years’ experience as a System Admin in various IT fields (Active directory – File Server – Networking – Firewalls – Datacenters – mail systems – Virtualization – Call Center)
- CCNA – MCSA – MCSE Courses or self-study is a must • Network Security & Firewalls & VPN • Virtualization and Data Centers • VOIP & Call Center Knowledge
- Knowledge of system security techniques. • analytical and problem-solving skills.
- Highly organized, works well in a team-based environment, hard worker to ensure team goals fulfilment
- Ensuring security and efficiency of IT infrastructure
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