Moderator
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Job Details
Skills And Tools:
Job Description
Confer with customers by telephone or on social media to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Contact customers to respond to inquiries.
Recommend improvements in products, packaging, shipping, service, or billing methods and procedures to prevent future problems.
Discuss goods or services information with customers
Respond to customer problems or complaints.
Provide notifications to customers.
Calculate costs of goods or services.
Job Requirements
Education University degree is required!
Related Experience Some previous work-related skill, knowledge, or experience is usually needed.
Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Working with Computers — Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
