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Job Description
- Ensure all operations are carried on in an appropriate, cost-effective way.
- Improve operational management systems, processes and best practices.
- Responsible for ensuring clear and efficient communication with all stakeholders, and also for completing the necessary paperwork that is involved in the whole business process.
- Effectively coordinates the transport activities of the company.
- Coordinating the outward and inward movement (shipping) and receiving of work equipment.
- Develops important indicators that measure and show the effectiveness of the company’s transportation operations.
- Develops cordial relationships with all clients and can satisfy them.
- Maintains a good relationship with the required transportation personnel to make sure that deliveries are carried out efficiently.
- Follow up on all operation cycles related to transportation.
- Runs all operation processes.
- Find ways to increase the quality of customer service.
- Help the organization’s processes remain legally compliant.
- Formulate strategic and operational objectives.
- Examine financial data and use them to improve profitability.
Job Requirements
- Bachelor’s degree.
- +10 years of experience in an operational department in a transportation company.
- Knowledge of the procedures and modes of transportation for heavy vehicles.
- Strong understanding of heavy vehicles.
- Strong organizational.
- Proven work experience as Operations Manager or similar role.
- Knowledge of organizational effectiveness and operations management.
- Experience budgeting and forecasting.
- Familiarity with business and financial principles.
- Excellent communication skills.
- Leadership ability.
- Outstanding organisational skills.
- Degree in Business, Operations Management or a related field.
- Good customer service skills to be able to maintain/retain existing customers.
- Time management skills, and ability to prioritize.
- Excellent communication and interpersonal skills.
- Strong multitasking abilities.
- Leadership skills.
