Job Details
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Job Description
Roles & Responsibilities:
- Ensure the security and efficiency of IT infrastructure
- Commit for 99.9 uptime of internal and external servers
- Monitor and tune the performance of Amazon EC2 (ubuntu), RDS (MySQL) servers
- Monitor AWS services using amazon cloud watch
- Maintain, troubleshoot, and tune Ubuntu servers
- Establish metrics and carefully monitor the utilization of AWS resources
- Follow the -backup policy, perform backups, and verify backups of internal and external data, aim for zero data loss.
- Maintain 99.9 uptime of internet connections maintain disaster recovery plan
- Respond to and resolve help desk requests
- Display key KPls (Key Performance indicators) on a dashboard
- Configure alerts and notifications for key metrics
- Use the ticketing system for all requests, respond in time as per SLAS
- Install and configure software, networking equipment and hardware
- Administrate infrastructure, including firewalls, databases, malware protection software --Review application and server logs
- Manage network servers including VMware and amazon resources
- Maintain high available internal VMware servers
- Set up accounts and permissions
- Monitor performance and maintain systems according to requirements
- Monitor the system daily and respond immediately to security or usability concerns Troubleshoot issues and outages
- Ensure security through access controls, backups and firewalls
- Upgrade systems with new releases and models
- Develop expertise to train staff on system admin basic tasks (Linux commands, networking troubleshooting commands)
- Build an internal wiki with technical documentation, manuals and IT policies
- Develop and maintain SLAS (Service level agreements)
- Meet or exceed agreed upon SLAs, in terms of response and fix time
- Keep a log of changes, and adhere to CM (Configuration Management) best practice. -24/7 oncall readiness for emergencies and escalated tickets response.
Job Requirements
SKILLS
- Advanced Linux (Ubuntu) system administration
- Advanced Bash shell scripting
- Python, Ansible, Terraform (automation and integration)
- Proven Amazon AWS administration (EC2, IAM, RDS, S3)
- MySQL administration.
- VMWare administration and high availability.
- Network administration.
- Ability to respond to help desk requests after hours (be on call).