Telesales Agent - Outsourced IBS Staff
Downtown, Cairoposted 3 years ago261Applicants for30 open positions
- 48Viewed
- 9In Consideration
- 0Not Selected
Job Details
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Job Description
- Possess excellent knowledge of the Bank’s products and services
- Perform outbound calls
- Promote the Bank’s products and services
- Respond positively to customers’ requests
- Apply the policies and procedures of the department
- Cooperate smoothly with colleagues
- To be punctual, to respect the Bank’s code of conduct, to behave in a businesslike manner.
- Follow up on projects’ target dates
Job Requirements
- Ability to organize and communicate information clearly to customers and peers.
- Excellent customer service skills so as to understand customers’ needs and how to fulfill them.
- Capable of problem solving and with good analytical skills.
- Flexibility and ability to work under pressure.
- Persistence.
- Maturity.
- Confidence.
- Perseverance.
- Patience.
- Excellent interpersonal skills.
- Commercial awareness.
- Numerical skills.
- Excellent analytical and interpersonal skills.
- Excellent verbal and written communication skills.
- Service oriented with focus in achieving goals (qualitative & quantitative).