Bartendress

Organization- Hyatt Centric Jumeirah DubaiSummaryResponsible to host and serve all guests, ensuring they have an exceptional drinking & dining experience; creating lasting memories and building relationships. You will bring our bar concepts to life by using your personal flair and style when interacting with our guests.Qualifications Main Duties and Responsibilities: To ensure the delivery of brand promise and provide exceptional guest service at all times, reinforcing Hyatt’s Values and culture characteristics To follow the Cycle of service of Hyatt Centric Jumeriah Dubai To follow all skills trained in the departmental core Training Take care of the equipment as if it were your own Know the daily targets and projections Attend lunch and dinner briefs with restaurant staff to review daily specials, changes on the menu, and service specifications for reservations (e.g. parties) To be fully conversant with all services, offers, promotions, and facilities offered by the hotel Communicate effectively between all internal workplace restaurant departments i.e managers, kitchen staff, bartenders Check dishes and kitchenware for cleanliness and presentation and report any problems, including par levels as set by the management Adhere to the correct restaurant pathways To alert any potential problems to your direct supervision, where possible before they arise Attend all training where required, having an avid interest in learning and education surrounding their venue and products To understand and strictly adhere to the Rules & Regulations established in the Employee Handbook and the Hotel’s policy on Fire, Hygiene, Health and Safety To carry out any other reasonable duties and responsibilities as assigned Update guest notes 100% i.e. make detailed guest notes after service on each of your tables To be charismatic and make conversation easily and with an array of people To be driven by achieving a rounded sales experience, using selling skills as trained Able to effectively manage their dedicated working areas and delegate where appropriate Meets sales mix expectations Meets sales and spending forecasts Have a thorough understanding of the local industry Following international and local Bar and Drink trends Closely follow and complete opening and closing procedures and checklists for the bar and obtain a manager's signature Serve alcohol responsibly and report any concerns to the duty manager immediately