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Job Description
Job Description
The Medical Insurance System IT Project and Support Specialist is responsible for managing, implementing, and supporting IT systems and projects related to medical insurance.
The Medical Insurance System IT Project and Support Specialist will be responsible for the implementation, maintenance, and support of medical insurance software systems.
This role requires a blend of project management, technical support, and a deep understanding of medical insurance processes to ensure seamless integration and functionality of insurance systems.
He will ensure the systems meet the needs of the organization and comply with regulatory standards.
What You Will Do
MIS Management
Design, develop, and maintain management information systems that support organizational goals.
Ensure the integrity, reliability, and performance of MIS applications.
Collaborate with IT and other departments to implement system upgrades and enhancements.
Develop user manuals and provide training to staff on MIS applications.
Data Analytics
Collect, clean, and analyze large datasets to identify trends, patterns, and insights.
Develop and maintain dashboards, reports, and visualizations to support business operations and strategic initiatives.
Use statistical tools and techniques to interpret data and provide actionable recommendations.
Conduct data validation and ensure data quality.
Reporting
Prepare and deliver regular and ad-hoc reports to senior management and other stakeholders.
Monitor key performance indicators (KPIs) and provide insights into business performance.
Ensure reports are accurate, timely, and relevant.
Collaboration
Work closely with cross-functional teams to understand data needs and support data-driven decision-making.
Act as a liaison between technical teams and business units to ensure effective communication and project execution.
Participate in strategic planning sessions to provide data insights and recommendations.
Continuous Improvement
Identify opportunities for process improvements and automation within MIS and data analytics functions.
Stay updated with industry trends and best practices in data analytics and MIS.
Implement new tools and technologies to enhance data analysis capabilities
Required skills to be successful
Minimum of 5 years of experience in IT project management, with a focus on medical insurance systems or healthcare IT.
Strong experience in system implementation, technical support, and managing vendor relationships.
Excellent analytical, problem-solving, and communication skills.
Experience with statistical analysis and data mining techniques.
Ability to work in a fast-paced environment
Ability to work independently and collaboratively in a team environment.
Experience in the Insurance sector
What equips you for the role
Bachelor’s degree in Information Systems, Computer Science, Data Science, or a related field.
A master’s degree is preferred.
Proficiency in data analysis tools and software (e.g., SQL, Excel, Tableau, Power BI) and databases (e.g., ORACLE SQL/ PLSQL ).
Strong understanding of database management systems and data warehousing
Knowledge of programming languages such as Python
Experience with ERP systems and CRM software.
About Orient Insurance PJSC
Orient Insurance Company commenced operations in 1982 as a part of the reputed Al-Futtaim Group and has since recorded a progressively steady growth.
The Company is counted among the leaders in the UAE insurance market.
Orient Insurance Company has a paid-up capital of AED 500 Million which is the highest in the insurance industry in UAE.
With head office in Dubai, the company serves its clientele through an extensive branch network in Jebel Ali, Abu Dhabi, Al Ain, Sharjah and Ras Al Khaimah in UAE, Muscat in Sultanate of Oman, Riyadh in Kingdom of Saudi Arabia and Bahrain.
The Medical Insurance System IT Project and Support Specialist is responsible for managing, implementing, and supporting IT systems and projects related to medical insurance.
The Medical Insurance System IT Project and Support Specialist will be responsible for the implementation, maintenance, and support of medical insurance software systems.
This role requires a blend of project management, technical support, and a deep understanding of medical insurance processes to ensure seamless integration and functionality of insurance systems.
He will ensure the systems meet the needs of the organization and comply with regulatory standards.
What You Will Do
MIS Management
Design, develop, and maintain management information systems that support organizational goals.
Ensure the integrity, reliability, and performance of MIS applications.
Collaborate with IT and other departments to implement system upgrades and enhancements.
Develop user manuals and provide training to staff on MIS applications.
Data Analytics
Collect, clean, and analyze large datasets to identify trends, patterns, and insights.
Develop and maintain dashboards, reports, and visualizations to support business operations and strategic initiatives.
Use statistical tools and techniques to interpret data and provide actionable recommendations.
Conduct data validation and ensure data quality.
Reporting
Prepare and deliver regular and ad-hoc reports to senior management and other stakeholders.
Monitor key performance indicators (KPIs) and provide insights into business performance.
Ensure reports are accurate, timely, and relevant.
Collaboration
Work closely with cross-functional teams to understand data needs and support data-driven decision-making.
Act as a liaison between technical teams and business units to ensure effective communication and project execution.
Participate in strategic planning sessions to provide data insights and recommendations.
Continuous Improvement
Identify opportunities for process improvements and automation within MIS and data analytics functions.
Stay updated with industry trends and best practices in data analytics and MIS.
Implement new tools and technologies to enhance data analysis capabilities
Required skills to be successful
Minimum of 5 years of experience in IT project management, with a focus on medical insurance systems or healthcare IT.
Strong experience in system implementation, technical support, and managing vendor relationships.
Excellent analytical, problem-solving, and communication skills.
Experience with statistical analysis and data mining techniques.
Ability to work in a fast-paced environment
Ability to work independently and collaboratively in a team environment.
Experience in the Insurance sector
What equips you for the role
Bachelor’s degree in Information Systems, Computer Science, Data Science, or a related field.
A master’s degree is preferred.
Proficiency in data analysis tools and software (e.g., SQL, Excel, Tableau, Power BI) and databases (e.g., ORACLE SQL/ PLSQL ).
Strong understanding of database management systems and data warehousing
Knowledge of programming languages such as Python
Experience with ERP systems and CRM software.
About Orient Insurance PJSC
Orient Insurance Company commenced operations in 1982 as a part of the reputed Al-Futtaim Group and has since recorded a progressively steady growth.
The Company is counted among the leaders in the UAE insurance market.
Orient Insurance Company has a paid-up capital of AED 500 Million which is the highest in the insurance industry in UAE.
With head office in Dubai, the company serves its clientele through an extensive branch network in Jebel Ali, Abu Dhabi, Al Ain, Sharjah and Ras Al Khaimah in UAE, Muscat in Sultanate of Oman, Riyadh in Kingdom of Saudi Arabia and Bahrain.