IT Support Specialist

Full-time Department: Talent Pool

Company Description

At Turner & Townsend we’re passionate about making the difference. That means delivering better outcomes for our clients, helping our people to realize their potential, and doing our part to create a prosperous society.
Every day we help our major global clients deliver ambitious and highly technical projects, in over 130 countries worldwide.
Our team is dynamic, innovative and client-focused, supported by an inclusive and fun company culture. Our clients value our proactive approach, depth of expertise, integrity and the quality we deliver. As a result our people get to enjoy working on some of the most exciting projects in the world.

Job Description

To comply with the Saudization law in the KSA, Turner and Townsend is looking for young, ambitious and career driven KSA nationals to join our fast-growing business and develop their career with our IT Team.
Initial meet and greet of all visitors to the IT/FM support hub. First point of contact for all users of the head office. First line assistance provision to people visiting the support hub location, including call logging for escalation purposes. Provision of loan equipment. Providing equipment to new joiners and collection from leavers. Assisting with general IT admin tasks such as new user setup, and PC builds. Handling incoming deliveries and providing information to the Procurement team. Building positive working relationships within the business.

Qualifications

Bachelor’s degree in IT or a related field. Basic understanding of user administration, Active Directory, Microsoft Exchange 365, and Outlook in a corporate environment would be useful, but not essential. Basic understanding of managing hardware and software assets. Usage of Office 365 products (MS Teams, One Drive, SharePoint etc.). Experience of ITIL based call management system, e.g., FreshService would be an advantage but not essential.

Additional Information

Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community.
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IT Support Specialist
Riyadh, Saudi Arabia * Full-time