Supply Chain Customer Service Coordinator

Supply Chain Customer Service Coordinator page is loaded

Supply Chain Customer Service Coordinator

locations6th of October, Egypt time typeTiempo Completo posted onPublicado hoy job requisition idR-86081

Company Profile:

At Unilever you are more than your job title, you are part of the world’s most successful, purpose-led business. Work with brands that are well-loved around the world, that improve the lives of our consumers and the communities around us.
We produce world-leading brands including Knorr, Dove, Axe, Hellmann’s and Omo, alongside trusted local names and innovative-forward thinking brands like Tresemme, Rexona, Vaseline.
Be part of the most successful purpose-led business in the world. Have the opportunity to see the true impact that you’re having in the work you do - every small thing counts.

Job Responsibilities:

Responsible for coordination of the execution of month zero operations between Supply Planning, Factories and WH&L team with visibility on 3M supply and demand performance.
Responsible for local business shipment plan setting and execution on monthly basis for Sudan.
Responsible for coordinating supply phasing delivery with supply planning team and co-packing team in weekly buckets as per agreed service level signed off with our business stake holders.
Responsible for fair share stock allocation from factory to CDC/DC on daily basis.
Responsible for manging extra/adhock supply ask requirements in the short period Wk0-Wk13 through the Weekly Operation Meeting as part of the S&OP Cycle structure.
Use the Customer Service and Supply Chain KPI to highlight the problem areas of the operation to the concerned management in order to improve the Supply Chain process.
Meet short term objectives, targets and work plans of the Customer Service to be consistent with those of total Supply Chain, CD and the company.
Keep constant communication with the, warehouse, MSO and information officer, and initiate any necessary changes to ensure smooth and efficient internal workflow which provides the excellent customer services.
Provide meaningful and timely information for reporting and control: Sales Analysis and Performance, Stock Availability.
Ensure the accuracy and timeliness of all agreed supply chain/customer service KPI reporting to the relevant management, also be presented in key supply chain operational meetings, e.g. S&OP(SCRM) and Supply Chain meetings with focus on S&OP.
Participate in the Business Review or Monthly meeting with the key account customers on the customer service KPI and any project progresses.
Responsible for SLOBs management as SC business counterpart.

Job Main requirements & Qualifications:

Bachelor’s degree in engineering
2 to 3 Years of Experience in Supply Chain
Microsoft Excel is a must
Strong interpersonal skills
Strong communications skills
Unilever es una organización comprometida con la equidad, la inclusión y la diversidad para impulsar los resultados de nuestro negocio y crear un futuro mejor, cada día, para nuestros diversos empleados, consumidores globales, socios y comunidades. Creemos que una fuerza laboral diversa nos permite igualar nuestras ambiciones de crecimiento e impulsar la inclusión en todo el negocio. ¡En Unilever estamos interesados en que cada individuo traiga su 'Whole Self' al trabajo y esto te incluye a ti! Por lo tanto, si necesita algún requisito de soporte o acceso, le recomendamos que nos avise en el momento de su solicitud para que podamos apoyarle a través de su viaje de reclutamiento.