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Key AccountabilitiesProvide complete office management and administrative service to facilitate the smooth functioning of the offices/departments/business units’ processes and allow leadership teams to concentrate on mainstream activities.Observe confidentiality procedures and register and track accountable documentation to ensure security and control.Provide time management / diary service to ensure Executives are able to attend all key meetings at the appointed times with all relevant documents needed for the meeting to facilitate achievement of business objectives.Arrange meetings requested by leadership teams. Prepare minutes of meetings as and when required.Provide efficient personal assistance and correspondence, routing correspondence as necessary and taking initiative in drafting replies, where appropriate, to ensure that all communications are dealt with appropriately.Act as the first point of contact for both internal and external parties; ensure proper screening of requests to manage competing priorities effectivelyPrepare and compile papers / documentation, including project and departmental related reports, presentations and documents, ensuring they are completed and prepared in time for meetings and discussions.Handle the group’s business travel arrangements ensuring timely availability of all required logistical services to achieve customer satisfaction.Manage incoming and outgoing calls; accordingly, provide necessary response/action to requirements/queries etc. Assist in the preparation of group/employee engagement activities/initiatives. Participate/take the lead in the organization and coordination of public and private events and functions ensuring adherence to corporate brand values and guidelines.Review, develop and improve established workflow processes and systems related to office administration to enable smooth running of the office in compliance with corporate guidelines.Perform other similar or related and ad hoc duties as required or assigned by the Line Manager.