Sales Operations Specialist

Job PurposeThe Sales Operations Specialist provide essential support to the Sales Operations Manager by streamlining sales processes, managing data and Salesforce system, as an overall support in facilitating the efficiency of the sales process and optimizing the sales operations within the organization.Job DescriptionBespineers Conduct Adhere to company policies and procedures, as well as applicable laws and regulations. Handle conflicts in a professional and constructive manner. Aim for high-quality work and continuously look for ways to improve. Maintain a positive and cooperative attitude, such as accepting feedback politely and remaining calm and professional when faced with challenges, to contribute to a more productive and pleasant work environment. Work as part of a team, be willing to help others, communicate effectively and be willing to adapt to reach team goals. Act as role models, demonstrating Bespin Motto, behaviors, and ethics that Bespin aspires to uphold.Sales Process Optimization Overseeing the data entered in Salesforce, ensuring data quality and integrity. Extract, analyze, and interpret sales data to identify trends and insights for business decisions. Provide recommendations to improve sales results based on data analysis. Work closely with the Sales Operations Manager to refine the sales methodologies and implement best practices to improve sales cycle times. Provide training and support to sales Department on sales processes, tools, and tools updates. Streamlining business processes using Salesforce, automating workflows, and ensuring the Customer Relationship Management (CRM) system efficiently supports business operations. Identify bottlenecks and areas for improvement and implement initiatives to enhance the overall sales operations. Evaluate sales tools and technology solutions to support sales operations and enable sales team productivity. Act as a liaison to ensure alignment and coordination across teams to drive seamless sales operations.Compliance and Reporting Ensure compliance with sales policies and procedures. Gather and analyze sales operations data to provide insights and recommendations to relevant stakeholders. Develop regular sales reports and dashboards, highlighting key performance indicators (KPIs) and metrics to track business operations performance and revenue forecasts. Oversee specific projects within the sales operations department and coordinate with various stakeholders to ensure alignment and successful execution.Additional ResponsibilitiesAdditional ResponsibilitiesJob SpecificationEducation Bachelor’s Degree of Business Administration or any relevant degreeProfessional Certifications Public Cloud Certifications Salesforce Certified Assocaite Certified Sales Operations Professional (CSOP) (Preferred)Knowledge Expert in Microsoft office suite (Mainly Excel and PowerPoint) Proficient in CRM and sales analytics software Expertise in CRM and Sales Technology: Problem-Solving and Decision-Making Abilities Process Improvement and Efficiency Optimization Advanced Analytical SkillsJob Specification