Senior Trainer - Learning & Development

Majid Al Futtaim invites you to join us in our quest to create great moments for everyone, everyday! We are the leading shopping mall, residential communities, retail and leisure pioneer across the Middle East, Africa and Asia, serving over 560 million visitors a year. For the past two decades, we have shaped the consumer landscape across the region, transforming the way people shop, live and play, while maintaining a strong sustainability track record and the largest mall in the world to attain LEED Gold EBOM Certification. We have over 45,000 team members in 17 international markets representing over 100 nationalities – all keeping the customer at the heart of everything we do. If you enjoy being BOLD, PASSIONATE and TOGETHER, then Majid Al Futtaim is the destination for you.

JOB TITLE
Senior Trainer - Learning & Development | MAF Entertainment | L&D

ROLE SUMMARY
The role of the Senior Trainer will focus on delivering training sessions and the long-term development of employees’ skills that are essential to maximize their development within the organization. The role will focus on identifying training and development needs within the business through the appraisal process and regular consultation with key stakeholders.

ROLE PROFILE

• Conduct new hire orientation sessions, and plan, organize and direct new employee training.
• Acclimate new hires to the business and conduct orientation sessions
• Customizing content and design training modules focused on defined competencies and the audience requirements
• Monitor and review the progress of trainees through questionnaires and discussions with Line managers, amend and revise programs content as necessary, in order to adapt to the changes that occur in the work environment.
• Develop or oversee the production of classroom handouts, instructional materials, aids and manuals.
• Manage and deliver training sessions on technical, functional and behavioral subjects.
• Identify training and development needs through job analysis, appraisal schemes and regular consultation with leadership, managers and relevant stakeholders.
• Liaise with Line Managers and interviewing employees at all levels to identify and assess training and development needs

REQUIREMENTS

• 2- 3 years of experience in L&D, preferably in Leisure, Entertainment or Hospitality
• Ability to learn, teach, and effectively use writing/authoring tools such as Word, PowerPoint, Prezi and Articulate and Adobe or comparable development tools is required.
• Excellent command of English and Arabic language.
• ID Design Certification -preferred
• Advanced relationship management skills – demonstrated through experience in influencing staff and leaders at all levels.
• Ability to travel within the GCC

WHAT WE OFFER

• At Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
• Work from any country in the world for 30 days a year.
• Work in a friendly environment, where everyone shares positive vibes and excited about our future.
• Work with over 50,000 diverse and talented colleagues, all guided by our Leadership Model.