Regional Audit Manager

Role Purpose:

• Supporting the delivery of audits by contributing to planning, performing fieldwork and managing the work allocated.
• Completing assigned audit issue validations, audit universe entity updates, entity risk assessments and other audit admin tasks.
• Completing the allocated audit fieldwork by using the designated or required GIA documentation and templates.
• As and when required, managing audits by identifying key stakeholders, organising fieldwork, identifying weaknesses, escalating issues and assisting in their resolution.
• Utilising professional knowledge and expertise to understand the business and develop suitable audit approaches and solutions.
• Execute and document risk-based continuous monitoring on the designated audit universe areas, in line with the continuous monitoring strategy set

Principal Accountabilities:Key activities and decision making areas:

Impact on the Business:

• Develop a good understanding of the strengths, weaknesses and limitations of the business units they audit and how that might impact their operations.
• Fully understand the impact of audit findings and recommendations on the current business and operating environment.
• Be mindful of the scope of the audit and whether or not it suitably reflects the changing scope, nature and risk profile of the business.
• Ensure that work is fully reflective of the importance of HSBC's focus on its customers and the quality of the operating environment necessary to support the customer proposition.
• Clearly communicate the issues and associated risks as well as identify the root cause.

Customers / Stakeholders:

• Communicate issues and concerns to stakeholders in a clear, confident and objective manner.
• Understand the roles and interests of the various business stakeholders as a basis for engaging them at the right level, on the right issues and in the appropriate context. As and when required, credibly engage and influence stakeholders in respect of the need to adjust, amend or improve internal controls within their business units.
• Act professionally at all times, exhibiting sound judgement and attention to detail when engaging stakeholders. 
• Write or draft audit issues that not only address the relevant issues but also precisely determine which stakeholders are responsible for taking the appropriate action.
• Perform additional responsibilities relating to champion roles and continuous monitoring as described in the GIA MENA Responsibility matrix.

Leadership & Teamwork:

• As and when required, effectively communicate with the audit manager and relevant members of the audit team throughout each stage of the audit from planning to completion.
• Ensure they have a full and complete understanding of their role within the team and how that role relates to the work of other team members.
• Liaise effectively with the team leader and other team members during each phase of the audit in order to facilitate seamless completion of the assignment.
• Consistently strive to achieve both individual and team excellence.
• Undertake the lead and manage small audits to completion as and when required, ensuring that there is an appropriate allocation of resources.

Operational Effectiveness & Control:

• Ensure that audit information requests submitted to management and staff are appropriate and relevant to the scope of the audit.
• Manage individual workflow such that the audit timetable is adhered to as far as possible.
• Prioritise audit work in a manner that is consistent with the nature of the risks to HSBC and/or the individual business units.
•  Exercise proper due diligence while ensuring that all audit issues are properly investigated, escalated or fully resolved at the appropriate levels of management.

Major Challenges:

• Maintaining communications with audit management, stakeholders and team members on an ongoing basis in order to respectively gain feedback on important issues, provide updates on the progress of the audit and monitor performance.
• Establishing a good rapport with managers and stakeholders so that audit issues can be properly evaluated and assessed prior to taking any further action.
• Ensuring that audit fieldwork is of the requisite quality and completed in a timely manner.
•   Responding effectively to and dealing effectively with queries and issues arising from/in other audits including the establishment of appropriate boundaries.

Role Context:

• Plays a supporting role in the completion of audits and the management of stakeholder expectations.
• Has good knowledge of the risk, legal, regulatory, and commercial aspects of their tasks.
• Has an ability to work for or on behalf of a variety of different managers and cultural environments.
• Understands the importance of integrity and values within the HSBC Group.
• Is committed to continuous learning of the HSBC governance, risk and internal control frameworks and the impact of the changing legal and regulatory environment on their operation.
• Professional approach to performance, the acquisition of relevant knowledge and communicating with stakeholders.
• Takes ownership of and manages smaller audits, escalating issues as and when appropriate.
• Uses own initiative to prioritise and manage workflows.
• Has a good understanding of risk, is commercially aware and has developed a good knowledge of HSBC products and services and their use by clients.
• Provides guidance and support to team members.

Management of Risk:

• Consistently updating and maintaining knowledge of the legal, compliance and regulatory issues impacting HSBC and its operations.
• Understanding the relationship between the external environment, HSBC’s risk and governance frameworks and the internal controls they audit.
• Develop a clear understanding of the HSBC's customer focus and business proposition in order to ensure that it is delivering the right products to the right customers in the right way--thus safeguarding its reputation and franchise.
• Maintaining the integrity of the HSBC’s operations is always a primary objective of each audit.
• Always recognise, focus on, and highlight the material areas of risk within a business.