Design Manager

Your Role

As a Senior Design Manager at Gensler, you will have a successful track record of managing all phases of projects and will have overall responsibility for client satisfaction, quality control and financial performance.

You will deploy resources to ensure that the work process flows smoothly and act as the primary liaison between the team and client.

This is a great opportunity to join a highly creative, collaborative team where you will leverage your attention to detail and interpersonal skills to design and deliver exceptional projects on time and within budget.

Grow your project management expertise while working on trendsetting design projects across a variety of practice areas and industries.

What You Will Do
Client Engagement

Implement one or more client projects through the leadership of project teams.
Grow business for base building and interiors projects within various Practice Areas.
Prepare project proposals and negotiate contracts and fees.

Leadership

Provide leadership to the team and client by communicating project objectives, contract scope, terms, and schedule.
Enable the project teams to reach their individual potential and maintain a positive team environment.
Collaborate with your team with an “open door policy”.
Demonstrate effective written and verbal communication skills.

Projects

Responsible for both managing projects and client satisfaction by focusing on the project process, service/delivery, work environment, project documentation, and building clients’ trust and loyalty in Gensler.
Manage scheduling, budgets, staffing, and project set-up with clients, sub-contractors, vendors and contractors.

Financial

Monitor budgets and profitability targets for your projects (e.g work plan, schedule, fees, billings and collections).
Oversee billing and fee management to ensure all financial activities are consistent with Gensler policies and procedures.
Responsible for accounts receivable, discretionary expenses, expense report approvals and productivity projections.

General

Work closely with other Design Managers, Finance, Human Resources and Office Directors.
Demonstrate dignity, respect, and professional attitude.
Build and improve external firm image by active participation in appropriate organizations (AIA, RDI, NCIDQ, etc.) and maintain contact with current and potential clients.
Participate in office meetings - collaborate with Studio Directors, Office Management and staff.
Develop a strategy for Best Practice integration, client satisfaction, and cross studio integration.
Focus on global relationship building, recruiting and service integration.
Be an advocate for Gensler sustainability commitments internally and externally.
Make sustainability an integral part of every project.
Define project sustainability targets in collaboration with the client and the project team at the start of each project.
Understand clients ESG goals and work with project teams towards achieving them.
Support and encourage team members to pursue sustainability learning.

Desirable

Basic understanding and familiarity with real-time rendering processes, and material creation & management within the context of integrated BIM and parametric workflows.
Understanding of the capabilities and application of Information Management tools such as Aconex, Asite, Newforma, etc.

Applications we work with

Design Authoring - Revit, Rhino, Autocad, Navisworks
Collaboration - BIM360
Computational Design - Grasshopper, Dynamo
Building Performance Simulation - Insight, Sefaira, Diva, Ladybug tools
Visualisation – Vray, Enscape, Twinmotion, 3DSMax
Graphics & Productivity - Adobe Creative Suite, Microsoft Office Suite
Experiential – Unreal Engine, Unity
Development – C#, Python

Life at Gensler

As a people-first organization, we are as committed to enjoying life as we are to delivering best-in-class design.

From internal design competitions to research grants to “Well-being Week,” our offices reflect our people’s diverse interests.
We encourage every person at Gensler to lead a healthy and balanced life.

Our comprehensive benefits include medical, dental, vision, disability and wellness programs.

We also offer profit sharing and twice annual bonus opportunities.
As part of the firm’s commitment to licensure and professional development, Gensler offers reimbursement for certain professional licenses and associated renewals and exam fees.

In addition, we reimburse tuition for certain eligible programs or classes.

We view our professional development programs as strategic investments in our future.