OnStar Contact Center Instructional Designer & Trainer

Job DescriptionYou will support the team in building our customer centric operating Model. You will create and deliver presentations. Partners with key partners. Maintains effectiveness in rapidly changing environment.Additional Job DescriptionThe role of the Instructional Designer & Trainer is to design and conduct learning events that will enhance the contact center performance and boost the overall customer and associate experience, while meeting Stream’s business objectives and core values. The Instructional Designer & Trainer promotes the highest standards of ethical and professional conduct and delivers an exceptional experience for our team members, vendors, customers and associates through daily delivery of a positive and energetic attitude and work ethicThis is a shift position, to enable 24/7/365 Emergency Customer SupportAbout GMOur vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.Why Join UsWe aspire to be the most inclusive company in the world. We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.Diversity InformationGeneral Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities.We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities.