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Job Description
Key Accountabilities
IT Software Support
Identify and recommend key initiatives that fulfill the strategy and achieve service transformation and automation through technological changes with the aim of enhancing the operational services for the organization.
Coordinate the management and implementation of new software within the organization with the aim of to facilitate digital transformation and enhance the operations carried out.
Monitor the existing software and applications and conduct periodic updates or maintenance as required to avoid disruption in operations.
Support the manager in introducing innovative measures by leveraging new technologies such as Artificial Intelligence (AI), Predictive Analytics and Block chain.
Stay abreast with developments within the information technology space to identify new technologies that can be implemented within the organization facilitating the digital transformation of Dubai Chambers.
Coordinate with the team to design next generation architectures to meet ever-changing business needs.
Conduct research to identify emerging technologies to be implemented within the organization and develop plans to incorporate them.
Collaborate with internal business teams to identify technology gaps and opportunities needed to support the business strategy.
Ensure adequate training and awareness is provided on the latest technologies/transformation with the aim of educating the involved stakeholders and facilitate acceptance.
Collaboration
Work closely with DevOps team members in both a strategic manner and in deployment.
Collaborate with IT stakeholders to make sure the requirements are set first-hand before implementing a test drive.
Reporting
Ensure that all reports are prepared timely and accurately, and meet the Department’s requirements, policies and standards.
Others
Other relevant tasks of the job purpose when, and if required
IT Software Support
Identify and recommend key initiatives that fulfill the strategy and achieve service transformation and automation through technological changes with the aim of enhancing the operational services for the organization.
Coordinate the management and implementation of new software within the organization with the aim of to facilitate digital transformation and enhance the operations carried out.
Monitor the existing software and applications and conduct periodic updates or maintenance as required to avoid disruption in operations.
Support the manager in introducing innovative measures by leveraging new technologies such as Artificial Intelligence (AI), Predictive Analytics and Block chain.
Stay abreast with developments within the information technology space to identify new technologies that can be implemented within the organization facilitating the digital transformation of Dubai Chambers.
Coordinate with the team to design next generation architectures to meet ever-changing business needs.
Conduct research to identify emerging technologies to be implemented within the organization and develop plans to incorporate them.
Collaborate with internal business teams to identify technology gaps and opportunities needed to support the business strategy.
Ensure adequate training and awareness is provided on the latest technologies/transformation with the aim of educating the involved stakeholders and facilitate acceptance.
Collaboration
Work closely with DevOps team members in both a strategic manner and in deployment.
Collaborate with IT stakeholders to make sure the requirements are set first-hand before implementing a test drive.
Reporting
Ensure that all reports are prepared timely and accurately, and meet the Department’s requirements, policies and standards.
Others
Other relevant tasks of the job purpose when, and if required
Job Requirements
Qualifications & Experience
Minimum Qualification
Bachelor’s Degree OR Diploma in Computer Engineering or Computer Science or a relevant field from a recognized university
Master’s Degree in Computer Engineering or Computer Science or a relevant field from a recognized university is preferred
Minimum Experience and Skills
3 – 5 years of experience handling digital operations
Knowledge of different technologies
Strong project management
In-depth knowledge in IT software and ability to remain updated on developments in the field
Minimum Qualification
Bachelor’s Degree OR Diploma in Computer Engineering or Computer Science or a relevant field from a recognized university
Master’s Degree in Computer Engineering or Computer Science or a relevant field from a recognized university is preferred
Minimum Experience and Skills
3 – 5 years of experience handling digital operations
Knowledge of different technologies
Strong project management
In-depth knowledge in IT software and ability to remain updated on developments in the field