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Job Description
About the location
The Four Seasons Resort Dubai at Jumeirah Beach with its unparalleled location, fresh approach to luxury and legendary personalized service, has exceeded the high expectations in the ultra- competitive Dubai market.
At Four Seasons we believe that our most important asset is our team of employees.
The Four Seasons has a tremendous commitment to the development and training of all employees.
We ensure that the best packages and finest management structure are in place to guarantee a stable environment in which development is second nature for our employees.
Successful Four Seasons candidates will be offered once- in-a- lifetime opportunity rich in personal and professional growth.
Four Seasons Dubai at Jumeirah Beach includes five outlets options - from the beachfront Sea Fu restaurant to the rooftop Mercury Lounge, and it includes 237 Dubai luxury hotel rooms – including 49 suites – subtle Arabic design motifs blend with cool, contemporary style, featuring soft backgrounds of blue or green.
Dubai is the second largest of the seven Emirates that make up the United Arab Emirates, Dubai is located on the southern shore of the Arabian Gulf.
Has a Sub- tropical, arid climate.
What You Will Do
Welcome and registers hotel guests, explaining the accommodations and establishing credit or method of payment.
Check guest out of the hotel, preparing and explaining the bill.
Handle all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible.
Assist guests in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.
Respond to all guest requests in an accurate and timely manner.
Interactions with guest will be in person and by phone.
Resolve guest complaints, and find opportunities to recognize and personalize the service experience for all guests.
What You Bring
1 + years’ experience working within a luxury hotel or similar environment is considered an asset.
Excellent interpersonal skills and communication skills.
Cross cultural sensitivity, and customer service orientation.
Guest centricity and understanding the importance of guest’s preferences.
What We Offer
Work Authorization.
Competitive tax-free salary and service charge.
End of service gratuity.
Complimentary full board living accommodation in a high quality, well-resourced staff housing.
Vibrant fitness facilities including gym and swimming pool.
Free transportation to and from work.
Medical and life insurance.
Paid annual leave.
Paid home leave tickets.
Social and sporting events.
Learning & Development Programs.
Career opportunities and international transfer.
And more…
Schedule & Hours
6 days per week over 48 working hours
The Four Seasons Resort Dubai at Jumeirah Beach with its unparalleled location, fresh approach to luxury and legendary personalized service, has exceeded the high expectations in the ultra- competitive Dubai market.
At Four Seasons we believe that our most important asset is our team of employees.
The Four Seasons has a tremendous commitment to the development and training of all employees.
We ensure that the best packages and finest management structure are in place to guarantee a stable environment in which development is second nature for our employees.
Successful Four Seasons candidates will be offered once- in-a- lifetime opportunity rich in personal and professional growth.
Four Seasons Dubai at Jumeirah Beach includes five outlets options - from the beachfront Sea Fu restaurant to the rooftop Mercury Lounge, and it includes 237 Dubai luxury hotel rooms – including 49 suites – subtle Arabic design motifs blend with cool, contemporary style, featuring soft backgrounds of blue or green.
Dubai is the second largest of the seven Emirates that make up the United Arab Emirates, Dubai is located on the southern shore of the Arabian Gulf.
Has a Sub- tropical, arid climate.
What You Will Do
Welcome and registers hotel guests, explaining the accommodations and establishing credit or method of payment.
Check guest out of the hotel, preparing and explaining the bill.
Handle all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible.
Assist guests in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.
Respond to all guest requests in an accurate and timely manner.
Interactions with guest will be in person and by phone.
Resolve guest complaints, and find opportunities to recognize and personalize the service experience for all guests.
What You Bring
1 + years’ experience working within a luxury hotel or similar environment is considered an asset.
Excellent interpersonal skills and communication skills.
Cross cultural sensitivity, and customer service orientation.
Guest centricity and understanding the importance of guest’s preferences.
What We Offer
Work Authorization.
Competitive tax-free salary and service charge.
End of service gratuity.
Complimentary full board living accommodation in a high quality, well-resourced staff housing.
Vibrant fitness facilities including gym and swimming pool.
Free transportation to and from work.
Medical and life insurance.
Paid annual leave.
Paid home leave tickets.
Social and sporting events.
Learning & Development Programs.
Career opportunities and international transfer.
And more…
Schedule & Hours
6 days per week over 48 working hours
Job Requirements
1+ years of experience in a luxury hotel or similar environment is preferred.
Candidates should possess excellent interpersonal and communication skills, along with a strong customer service orientation.
Candidates should possess excellent interpersonal and communication skills, along with a strong customer service orientation.