Tool Service Centre (TSC) Technician

What's the Role?The Tool Service Centre Technician is part of the TSC team for Hilti Emirates and is responsible for always offering an exceptional level of repair, specifically focusing on quality, speed, and costs of repair of Hilti tools.Who is Hilti?Hilti is where innovation is improving productivity, safety and sustainability in the global construction industry, and beyond. Where strong customer relationships are creating solutions that build a better future. Where there is pride and a sense of belonging across our 120 locations, carrying right into our lives and homes. Where people are exploring possibilities, leveraging their potential, owning their personal development and growing lasting careers.Hilti is where your best belongs. What does the role involve?As a Tool Service Centre Technician, you will be responsible for ensuring the best-in-class repair of Hilti power tools in different segments, like angle grinders, rotary hammers, combi- hammers, vacuum cleaners, breakers, screwdrivers, diamond and measuring tools, and others.This role will require you to use analytical skills to perform root cause analysis and develop proposals & solutions to improve the quality, speed and costs of repair process.93% of our people say they’re proud to work for Hilti, thanks to the quality of our products and the way we look after our people.What do we offer?We’ll give you lots of responsibility, including your own portfolio of tools to repair and we’ll trust you to deliver outstanding results. Day to day you’ll report to TSC manager, team leader and master technicians who will also be there to support you with your training and development.What you need is: Technical degree (Electrical/Mechanical/ Industrial preferred) SAP knowledge is preferred 1-2 years experience in an industrial set-up is an advantage Excellent teamwork and commitment to achieve great results Strong communications skills with proficiency in English – written and verbal High commitment to customer satisfaction Strong analytical and problem-solving skills Self-motivated, highly energetic, outgoing character Why should you apply?Year upon year we are recognized as one of the top 'Great Place to Work' employers globally. And when you meet us you'll understand why. We have a diverse team of different backgrounds and experiences - success at Hilti is down to teamwork and ability.We look forward to receiving your application!