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Principal/Senior Principal Suppo...

Cairo, Egypt

Principal/Senior Principal Support Engineer - PaaS Apps Developer (Cairo)

Cairo, Egypt
Posted 18 days ago
1 open position
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Principal/Senior Principal Support Engineer - PaaS Apps Developer (Cairo)Are you passionate about problem solving? If you are enthusiastic to learn cutting edge technologies, you have interest in innovation and you are customer-centric- we want you with us!Oracle is a technology leader that’s changing how the world does business – and our Customer Success Services (CSS) team supports over 6,000 companies around the world. Join the team of highly skilled technical experts who build and maintain our clients’ technical landscapes through tailored support services.What you will doWorks with the client to understand requirements, functionality and business processesTranslate customer requirements into deliverable products and servicesProvide functional assessment of implemented solutions, with recommendations for enhanced processes, best usage of Oracle applications features and better performance resultsDevelops test plans, procedures and running the tests accordinglySupport Oracle HCM products and services in line with the contractual agreementWorks with support to resolve Customers SRs.Conduct knowledge transfer sessions both within the Oracle team and to end users.Work closely with the technical team and delivery leaders to provide engagements work estimates and drive excellence in functional work.Ensures that new services are appropriately captured and put in ACS corporate repositoryProactively maintains knowledge of Oracle's current and future products/solutions offerings for the specified HR area.Technical skills that we want you to use…5-7+ years implementation experience of Human Capital Management solutionsExperience with multiple HCM applications is a plus – especially Oracle EBS and Oracle SaaSAt least 2 years in implementing HCM SaaS applicationsAt least (1) full life cycle implementation of Oracle’s Cloud HCM solutionsStrong functional knowledge of all the HCM tracks (HR, Payroll, HRSS, OTL, iRec, iLearning)Previous consulting experienceBusiness analysis, requirements gathering, and workshop leadership skillsKnowledge of SQL and PL-SQL is an assetOracle Cloud Certification is a plusWhat we will offer youLearning and development opportunities to advance your careerAn Employee Assistance Program to support your mental healthEmployee resource groups that champion our diverse communitiesCore benefits such as medical, life insurance, and access to retirement planningAn inclusive culture that celebrates what makes you uniqueA competitive salary with exciting benefitsAt Oracle, we don’t just respect differences — we celebrate them. We believe that innovation starts with inclusion, and that to create the future, we need people with a diverse set of backgrounds, perspectives, and abilities. That’s why we’re committed to creating a workplace where all kinds of people can do their best work. When everyone’s voice is heard and valued, we’re inspired to go beyond what’s been done before.

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