Endpoint Security Operations Team Leader

Role: Endpoint Security Operations Team LeaderLocation: Abu DhabiRole Purpose: Manage and Maintain Security devices, Tools / Products implemented at ADIB for day-to-day tasksRegular monitoring of Security Logs and Events for IT Security devices to review security events and alerts and proactively detect actual or potential attacks to ADIB network Provide administrative, organizational and technical support that assists the Manager – IT SECURITY OPERATIONS to accomplish department tasks and act as the backup in the Manager’s absenceFollow the security hardening baselines / guidelines and generate compliance reportsOn call-availability for critical alert(s) / issue(s) reported by ADIB Command Center after working-hours, weekends and public holidays and proper escalation to Manager IT SECURITY OPERATIONSOptimize, automate and streamline services provided by IT SECURITY OPERATIONSEnsure compliance to published policies and procedures such as (PMO, ITIL processes, ISO 9001 & 27001) by performing according to what has been documentedEnsure accurate and timely submission of required documentation and status reporting to managementEnsure compliance to ADIB processes (HR, Legal & Sharia) related to ITDEnsure satisfactory department audit with no high risk finding on department. Any finding to be resolved within agreed time (with Audit and Management) Key Accountabilities of the role: IT Security Admin Unit (20%): Assist IT SECURITY OPERATIONS Manager in formulating tasks list for IT SECURITY OPERATIONS Unit in a manner that tasks are aligned with overall IT Division goalsProvide administrative, organizational and required support to accomplish department deliverables and tasksBackup role in IT SECURITY OPERATIONS related tasks in case of IT SECURITY OPERATIONS Manager’s absencePrepare Management Dashboards and reporting Ensure team provides excellent support, which leads to user’s satisfaction. IT Security and Device Management (40%): Monitor and Manage Security devices and tools that implemented within ADIBTroubleshoot technical issues related to SecurityPerform security device health checks as per approved checklist(s)Manage security device configuration change(s) as per ADIB standard Change Management ProcessUpdating security devices with latest stable software and signature releases (upon schedule of CSA)Ensure security of all ADIB public services hosted in the DMZSecurity configuration of perimeter devices according to the Best-Practices and vendor guidelinesGlobal Traffic Management and Internet Bandwidth ManagementEnsure ADIB User PC’s are secured against malware attack, confidential data loss and identity theft. Proactively monitor against any vulnerability in the system, device control usage and whole disk encryption for mobile laptops. Manage Single Sign On profile for Users.Participate in POCs in coordination with CSA (Compliance and Security Architecture) and GRM (Governance and Risk Management) Sections to evaluate and to provide a feedback and test reports for selection of the best suitable Security Solution for ADIB IT Security requirements Security Event Monitoring, Incident Response & Support (10%): Antivirus and Data Leakage Prevention Management: Server-side monitoring24/7 Stay on-call for Command Center escalations / alerts and initiate response in case of any Security IncidentGenerating reports and alerts for related platforms for review, configuration fine tuning and improvement purposesIncident Response: Earliest-possible detection of the information security incidents, incident containment and resolutionIncident Support: Provide Level 2 support for any security incident reported by Command Center, or escalate CSA Level 3 personnel for critical high impact incidents as neededResolve and analyze security incidents with the help of the ADIB Service Desk and concerned department as per escalation procedures Global Expansion (10%): To fulfill the IT Security requirements for International expansion as conducted by ADIB Management. Information Security (10%): Maintain information security related to ADIB, throughout the period of employmentAs soon as possible, report any potential or actual risks or incidents affecting the security of information to the ITD Service Desk Documentation / Process Ownership (10%): The incumbent is responsible to take ownership, maintain & update documented processes and / or documentation related to his job functionIn the event where processes or documentation are shared, the incumbent shall coordinate with the owner of document about required changes or improvements Specialist Skills / Technical Knowledge, Technical Competencies Required for this role: Professional Certification: CISSP, CCNA, MacAfee/TrendMicro Antivirus, other Security CertificationsMust have lead the team in end point security managementKnowledge of Information Security systems, methodologies and best practices.Knowledge of security frameworks such as ISO/IEC 17799-27001, COBIT, etc. Strong understanding of general security and networking concepts and experience applying same in corporate network environmentsSelf-learner with a passion for IT security and adaptable to changing requirementsAbility to troubleshoot incidents until root cause resolutionsGood leadership, team building and mentoring skills. Good budgeting and project management skills. Previous experience: Minimum 8 years’ experience in an IT Environment (Systems and/or Endpoint/Networks Security)Total Number of Years: Minimum 10