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Assistant Manager - Front Office...

Jumeirah
Dubai, United Arab Emirates
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Assistant Manager - Front Office - Jumeirah Marsa Al Arab

Dubai, United Arab EmiratesPosted 13 days ago
12People have clicked1 open position

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Jumeirah Group, a member of Dubai Holding, has been making a distinguished impact on the global hospitality market for more than two decades with its Stay Different™ brand promise. Its award-winning destinations, such as the iconic Burj Al Arab Jumeirah, position service beyond expectations, elevated signature dining destinations and surprising architecture and design at the heart of every guest experience. Today, Jumeirah operates a world-class portfolio of 26 properties across the Middle East, Europe and Asia and employs over 9,000 colleagues, representing over 120 nationalities. As Jumeirah continues to expand its global portfolio and scales up its operations to the next level of growth, it remains fully committed to developing and empowering our colleagues to excel in world class environments. Jumeirah is committed to embedding equality, diversity, and inclusion in all its practices, embracing a culture that celebrates diversity.Jumeirah Group’s newest resort Jumeirah Marsa Al Arab will lead a new generation of Group’s ultra-luxury portfolio. Nestled at the tip of a peninsula at the heart of Dubai’s largest private beach, with design influences of a futuristic superyacht, Jumeirah Marsa Al Arab will feature 303 rooms, 84 suites, and 82 serviced residences set amid private landscaped gardens. It encompasses specially integrated wellness and leisure destinations and an impressive line-up of signature restaurants, including a new concept comprising 4 restaurants in 1. With all rooms offering a panoramic vista over the Arabian Sea, this statement property will mark a new epoch for Jumeirah Group.About the Job: An opportunity has arisen for an Assistant Front Office Manager to join our team at Jumeirah Marsa Al Arab. The main duties and responsibilities of this role: To ensure, through effective supervision, that all operational services function with the utmost efficiency.To report any shortcomings and to recommend appropriate or corrective action to the Front Office Manager / Assistant Director of Rooms. To meet and escort all arriving VIPs and ensure that their needs are satisfied, their luggage is swiftly sent to their rooms and they are checked-in in a courteous and efficient manner and escorted to their rooms without delay. To establish any special requests.To entertain regular and potential clients as requested by the Management. To implement an efficient method for standard quality checks in all operational departments as per LQA standards.To ensure that all VIP rooms are checked prior to the arrival of the guest.To conduct regular room inspections and liaise with the Housekeeping Department on deviation from standard set-ups. About you: The ideal candidate for this position will have the following experience and qualifications: Minimum of 4 years luxury hospitality experience in a managerial role Strong leadership and managerial skillsExcellent communication and interpersonal abilitiesFlexibility to work evenings, weekends, and holidays as neededAbility to multitask and work under pressure in a fast-paced environmentFluency in English; additional language skills are a plus About the Benefits:We offer an attractive tax-free salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer generous F&B benefits, reduced hotel rates across our properties globally, excellent leave and health care package including dental coverage, flights home, life insurance, incentive programs, and other employee benefits making the role attractive to high performers and any applicant looking for a career with one of the most luxurious brands in the hospitality industry.

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