Business Transformation Manager

Job DescriptionResponsibilities: Transformation: Lead End-to-End transformation projects aimed at improving efficiency and enhancing customer experience. Utilize Lean principles to streamline processes, eliminate waste, and optimize resource utilization within banking operations Stakeholder Management: Collaborate with stakeholders at all levels to identify pain points, opportunities, and strategic objectives. Effectively communicate the purpose, progress, and benefits of the transformation efforts Agile: Implement Agile methodologies to foster a culture of continuous improvement, iteration, and collaboration within cross-functional teams Project Management: Proficiency in project management methodologies to drive successful execution of transformation initiatives, including planning, budgeting, resource allocation, and risk management Data Analysis: Ability to analyze and interpret data to identify insights, trends, and performance metrics that inform decision-making and measure the success of transformation initiatives Technology and Digital Transformation: Understanding of technology trends and digital transformation strategies to leverage technology solutions that drive operational efficiency, innovation, and customer experience Business Strategy: Understanding of business objectives, market dynamics, and strategic planning to align transformation initiatives with organizational goals Leadership and Team Management: Capability to lead and motivate teams, inspire change, and foster a culture of innovation and continuous improvement within the organization Qualifications and Skills: Bachelor's or master's degree in business administration, finance, economics, or a related field. MBA and relevant certification (Lean Six Sigma, PMP) preferred Proven track record of successfully leading business transformation initiatives within the banking or financial services industry Strong knowledge of the banking industry, its operations, products, and regulatory environment Extensive consulting experience, preferably with a focus on process optimization, organizational change, and digital transformation Proficiency in process improvement methodologies (e.g., Lean Six Sigma) and Agile frameworks (e.g., Scrum) is critical Strong in creating compelling PowerPoint presentation to communicate complex ideas, transformation strategies, and project updates Strategic thinking and problem-solving skills, with a focus on driving innovation and continuous improvement What We Offer Competitive salary package Market-leading incentives Strong emphasis on work-life balance and wellbeing across the bank World-class Learning & Development platform and career development Generous annual leave entitlement and Private Healthcare Preferential banking facilities for employees