Job Details
Experience Needed:
Career Level:
Education Level:
Salary:
Job Categories:
Skills And Tools:
Job Description
Job Category
Customer Success
Job Details
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together.
Here, ambition meets action.
Tech meets trust.
And innovation isn’t a buzzword — it’s a way of life.
The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
The Signature Success Plans Sales team is seeking a dynamic and results-driven Technical Sales professional with a proven track record in driving revenue growth and providing technical expertise through the sales cycle.
As a key member of our team, you will serve as a Signature Success Solution Engineer (SE), supporting the Salesforce License and Signature Success plans sales teams as a trusted advisor to prospects and customers, helping them understand how the Signature Success Plan can address their most pressing digital transformation challenges while aligning to business outcomes.
This is an exciting opportunity to contribute to the success of one of Salesforce’s fastest-growing offerings, Signature Success Plans, which deliver Salesforce’s most proactive and personalized customer success experience.
This sales role holds you accountable for influencing Signature Success targets, revenue growth, and other key objectives outlined in your V2MOM.
Principal Responsibilities
Partner with Account Executives to understand customer needs, build value-driven solution strategies, and support deal execution.
Deliver engaging product demonstrations, technical presentations, and proof-of-concepts that highlight the Signature Success Plans differentiation.
Translate complex business and technology challenges into clear solution architectures leveraging the Signature Success Plan offering.
Lead technical discovery sessions to uncover customer requirements that align with their digital transformation goals.
Build and maintain trusted relationships with technical and business stakeholders, including architects, developers, and executives.
Collaborate with Product Management and Customer Success to ensure customer needs are represented and delivered.
Continuously develop expertise in Salesforce NextGen Platform (Agentforce, Data Cloud, Tableau or Mulesoft), and the broader Salesforce ecosystem.
Required Experience
5+ years of experience in presales, solution engineering, consulting, or a related technical role.
Strong technical background, specifically experience translating complex business and technology challenges into clear solution architectures.
Excellent communication and presentation skills with the ability to influence technical and business audiences.
Proven ability to design and articulate solution architectures that address both technical and business needs.
Degree or equivalent relevant experience required.
Experience will be evaluated based on the values & behaviors for the role (e.g.
extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
Required Skills & Attributes
Ability to prioritize, multi-task, and perform effectively under pressure
Great attention to detail, with strong analytical and problem-solving skills
Collaborative and consultative work style, ability to thrive in a high-velocity, highly dynamic work environment
Deep understanding of customer success principles, solutioning approaches, and considerations
Experience with complex, escalated customer situations, ability to navigate large organizations and gain executive-level buy-in
High energy, outgoing, positive attitude, and ability to motivate others
Results-driven, tenacious, and driven to succeed in a fast-paced environment.
Ability to learn quickly and adapt to change
Ability to travel up to 25%
Nice To Haves
Salesforce certifications (Certified Salesforce Admin, Certified Agentforce Specialist, Data Cloud Certification, etc.)
Industry knowledge
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life.
Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best.
Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love.
Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
Accommodations
If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.
Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment.
What does that mean exactly? It means that at Salesforce, we believe in equality for all.
And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law.
This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey.
It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between.
Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit.
The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Customer Success
Job Details
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together.
Here, ambition meets action.
Tech meets trust.
And innovation isn’t a buzzword — it’s a way of life.
The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
The Signature Success Plans Sales team is seeking a dynamic and results-driven Technical Sales professional with a proven track record in driving revenue growth and providing technical expertise through the sales cycle.
As a key member of our team, you will serve as a Signature Success Solution Engineer (SE), supporting the Salesforce License and Signature Success plans sales teams as a trusted advisor to prospects and customers, helping them understand how the Signature Success Plan can address their most pressing digital transformation challenges while aligning to business outcomes.
This is an exciting opportunity to contribute to the success of one of Salesforce’s fastest-growing offerings, Signature Success Plans, which deliver Salesforce’s most proactive and personalized customer success experience.
This sales role holds you accountable for influencing Signature Success targets, revenue growth, and other key objectives outlined in your V2MOM.
Principal Responsibilities
Partner with Account Executives to understand customer needs, build value-driven solution strategies, and support deal execution.
Deliver engaging product demonstrations, technical presentations, and proof-of-concepts that highlight the Signature Success Plans differentiation.
Translate complex business and technology challenges into clear solution architectures leveraging the Signature Success Plan offering.
Lead technical discovery sessions to uncover customer requirements that align with their digital transformation goals.
Build and maintain trusted relationships with technical and business stakeholders, including architects, developers, and executives.
Collaborate with Product Management and Customer Success to ensure customer needs are represented and delivered.
Continuously develop expertise in Salesforce NextGen Platform (Agentforce, Data Cloud, Tableau or Mulesoft), and the broader Salesforce ecosystem.
Required Experience
5+ years of experience in presales, solution engineering, consulting, or a related technical role.
Strong technical background, specifically experience translating complex business and technology challenges into clear solution architectures.
Excellent communication and presentation skills with the ability to influence technical and business audiences.
Proven ability to design and articulate solution architectures that address both technical and business needs.
Degree or equivalent relevant experience required.
Experience will be evaluated based on the values & behaviors for the role (e.g.
extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
Required Skills & Attributes
Ability to prioritize, multi-task, and perform effectively under pressure
Great attention to detail, with strong analytical and problem-solving skills
Collaborative and consultative work style, ability to thrive in a high-velocity, highly dynamic work environment
Deep understanding of customer success principles, solutioning approaches, and considerations
Experience with complex, escalated customer situations, ability to navigate large organizations and gain executive-level buy-in
High energy, outgoing, positive attitude, and ability to motivate others
Results-driven, tenacious, and driven to succeed in a fast-paced environment.
Ability to learn quickly and adapt to change
Ability to travel up to 25%
Nice To Haves
Salesforce certifications (Certified Salesforce Admin, Certified Agentforce Specialist, Data Cloud Certification, etc.)
Industry knowledge
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life.
Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best.
Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love.
Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
Accommodations
If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.
Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment.
What does that mean exactly? It means that at Salesforce, we believe in equality for all.
And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law.
This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey.
It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between.
Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit.
The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Job Requirements
Candidates should have over 5 years of experience in presales or a related technical role, with a strong technical background.
Excellent communication skills and the ability to influence both technical and business audiences are essential.
Excellent communication skills and the ability to influence both technical and business audiences are essential.