Responsibilities About UsTikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible. Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day. To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.Join us.About the Team:Global Mobility Service team endeavours to continuously build and deliver a seamless and positive employee experience across the whole employee mobility process. We are dedicated to leading with care and have empathy in mind. We strive to develop efficient and simple people processes, systems and services. We aspire to ensure employees feel heard and that they are given the appropriate resources and support needed to be effective and efficient during their mobility.Responsibilities- Be in charge of supervising and facilitating the immigration process for employees making the transition internationally and local hire candidates / employees' work permit and immigration cases in EMEA.- Work closely with immigration vendors to ensure a high level of service delivery with empathy and professionalism.- Troubleshoot issues and prepare or finalize immigration plans, including pre-assessments, policies and documentation. - Audit immigration files and documentation to ensure compliance with local regulations and company policies.- Contribute to the development and updating of immigration policies and procedures.- Provide data analysis of reports based on expertise knowledge and background for next steps and provide recommendations and risks to stakeholders.- Collaborate with cross-functional teams to streamline and optimize work visa &immigration processes. Qualifications Minimum requirements: - A proven record of managing end-to-end global mobility or immigration process or a relevant field. - Able to work in a fast-paced, dynamic environment and manage multiple tasks simultaneously. - Strong organizational skills with meticulous attention to detail. - Excellent communication skills, with the ability to explain technical concepts in a simple and comprehensive way to the target audience without prior immigration knowledge.- Great interpersonal skills, with the ability to work collaboratively across internal departments and with external vendors.Preferred requirements: - Good understanding of EMEA immigration laws and regulations. - Creative and strategic thinker, and where required able to resolve navigationally complex scenarios. - Problem solver, with the ability to strive to find solutions and improve processes in face of ambiguity. TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.