JOB MISSION

As an Ambassador of the Maison, he/she ensures a unique client experience before, during and after a sale and proactively develops his/her client portfolio. He/she also participates to the daily boutique operations.   

MAIN ACCOUNTABILITIES

1. Sales Achievements

• • Ensures a unique and exceptional client experience during a sale.
  • Masters perfectly the steps of a sale (welcome, discover and understand, convince, close and develop).
  • Adapts according to client(s) needs and motivations.
  • Strives to always improve and surprise the client(s).
  • Deals with ease during negotiations and objections.
  • Transmits the passion and values of the Maison.
  • Acts as the privileged contact for the client(s) in case of After Sales.
  • Meets individual and boutique targets, both quantitative and qualitative.

1. Client Relationship & Portfolio Development

• • Cultivates strong client relationships and develops client loyalty.
  • Efficiently develops the client portfolio.
  • Executes targeted CRM actions.
  • Participates to client events and acts as an Ambassador of the Maison.

1. Daily Boutique Operations

• • Respects all brand and boutique policies and procedures.
  • Participates to inventories.
  • Participates to the set up and breakdowns at opening and closing of the boutique.
  • Participates to the implementation of Visual Merchandising guidelines.
  • Assists with special projects when requested.