Senior Account Manager - Digital & Data

At CSM we are driven by a clear purpose; to Pursue Extraordinary. We exist to create a positive impact on our partners, their audiences, our industry and our people, and to look for opportunities that can inspire a better world in everything we do.

Our diversity of experience, expertise and opinions is our greatest asset, which is why we celebrate our differences. We are looking for individuals who want to put their hand up and challenge convention to create something exciting, bigger and better each and every time.

CSM is proud to share fresh perspectives and new ideas to produce work that others don’t and won’t. What we do is fast-paced, exciting and rewarding which is why we love it and why you’ll love life at CSM.

CSM exists to create impact by challenging convention. We do this because it produces work for our clients that is more meaningful, memorable and measurable.

Our diversity of experience, expertise and opinions is our greatest asset, which is why we celebrate our differences. We are looking for individuals who want to put their hand up and challenge convention to create something exciting, bigger and better each and every time.

WHAT YOU WILL BE DOING

The Senior Account Manager will sit within the Digital and Data department within CSM, located in either the Abu Dhabi or Dubai offices in the UAE.
Our key focus as a department is to combine digital and data with the passion of sport to deliver performance marketing solutions that enhance the fan experience. We are a team of passionate, creative, and innovative experts from all around the globe who are revolutionising the digital sponsorship industry.
Our team offers a stimulating environment with genuinely rewarding work, lots of responsibility and the opportunity for significant progression within a growing part of the CSM business.
This is a great opportunity for a candidate who has a strong entrepreneurial outlook, enjoys leading teams and driving performance, with a passion for sport and keen to join a rapidly growing digital sports marketing agency.
We are looking for a bright, energetic and creative thinker based in the UAE with exceptional attention to detail and shows initiative each and every day. Someone who is enthusiastic about digital marketing and able to work both independently and as part of a remote team (in the UK) and excited to be a part of driving our business forward in a really exciting market.
This role will report into an Account Director, with support and guidance from the leadership teams based in the UK and Abu Dhabi.

SPECIFIC RESPONSIBILITIES INCLUDE:

Management of key relationships with clients, (brands and rights holders) and our partners in the region Thorough understanding and being accountable for delivering against client KPIs and within budget parameters Overseeing the reporting and evaluation on each campaign and activation responsible for Strive to meet client KPI’s and ensure all activity is effectively measured Deliver clear and concise internal and external presentations/reports Management of team capacity planning – planning of scoped hours and tracking of actual (using timesheet data from Workday) Continually seek cost saving measures and opportunities to drive efficiencies across the business Pursue opportunities to grow business in the region working closely with the Associate Director and Managing Director Work across additional client programmes and activations as required Stay up-to-date with digital technology trends specific to the region and any market nuances the D&D team as a whole should be aware of Driving new business/pitch response opportunities in market, in terms of strategy and content, through to building out scope of work and costings documents Regular interactions with the D&D team in the UK to ensure client goals are managed consistently Demonstrate appropriate behaviours, conduct and professionalism in all inter-personal, written and verbal communications Track time and financial expenses on a day-to-day basis

THE SKILLS AND EXPERIENCE YOU NEED

3-4 years of digital marketing experience in market – agency experience strongly preferred Strong commercial acumen, with experience in costings documents, scopes of work, managing team capacity and understanding our profitability A strong understanding of current digital marketing landscape and trends across the region Clear, confident communicator with exceptional project management skills Extremely organised and strong work ethic and ability to multi-task Ability to keep calm in a fast-paced environment with tight project deadlines Proficient with time tracking tools (e.g. WD) Proficient in MS Excel - ability to structure and develop quantitative excel models and analysis to generate data-driven results and recommendations Proficient in MS PowerPoint - ability to create high quality presentations that tell a story around data and not just the stats and figures on a page Proficient in Adobe Photoshop and Google Analytics Experience with collaboration and workflow management tools e.g. Jira and Confluence Understanding and interest of the sports industry is preferred

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CSM is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of gender, age, disability, religion, belief, sexual orientation, marital status, or race.

CSM recognises that to be an agency of the future we must continue to increase the diversity of our team and the inclusivity of our culture, both of which are intrinsically linked to the health of our people, clients and business. That is why DEI continues to be a priority, ensuring our people and our work reflect and represent the next generation of fans, brands, and consumers.

We are proud to be an equal opportunity employer, and we do not discriminate based on protected characteristics. Please note, people with differing abilities will be provided with accessibility adjustments during our recruitment process.

CSM is made up of 1000+ people in 25+ locations who share a purpose to pursue extraordinary. It is the reason we come into work each morning, the mindset we all share, the thread through every piece of work we deliver and the story we tell when someone wonders why we do, what we do.

Each of our people are extraordinary in their own right, bringing diversity to our thinking, experience and expertise to help us produce work that our competitors don’t and wont. What we do is fast-paced, exciting and rewarding which is why we love it and why you’ll love life at CSM.

If you are someone who sees the extraordinary in the ordinary, then we would love to hear from you.