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Business Support Specialist

Horeca Star - New Nozha, CairoPosted 21 days ago
17Applicants for1 open position
  • 17Viewed
  • 0In Consideration
  • 0Not Selected
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Job Details

Experience Needed:
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Job Description

  • Serve existing accounts, obtains orders, plan and organize daily work schedule to call on existing or potential sales outlets
  • Maintain quality service by establishing and enforcing organization standards.
  • Provide historical records by maintaining records on area and customer sales.
  • Keep management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual analyses.
  • Communicate effectively & efficiently with the business development team & discuss actions that need to be taken
  • Liaise between customers & customer service team to enhance the quality of service
  • Communicate with customers for new products and promos
  • Receive calls for orders, complaints, and ihoreca registration
  • Ensure proper follow up on customers’ orders on a regular basis
  • Handle customers’ complaints regarding out of stock items or delayed orders & conduct required surveys via phone with customers

Job Requirements

  • More than 1-year of experience in Telesales is a must.
  • More than 1-year of experience in Customer care/support is a must.
  • Excellent communication skills.

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JobsCustomer Service/SupportBusiness Support Specialist