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Job Description
- Conduct onboarding training sessions for new stores teams and give them full information about our company and our product sales.
- Responsible for technical training for new different items.
- Assign mentors and coaches to new stores team members.
- Launch promotions calendar & new product training aligned with ِArea managers.
- Ensure that all staff are well trained and aware of all products & suggestive selling.
- Create motivational competitions for staff & Responsible for the whole cycle (design/implementation/coordination etc.)
- Observe how sales people and cashiers interact with clients to identify areas of improvement.
- Conduct training visits on sites & ensure that training process are followed properly through visit.
- Identify training needs analysis based on Visits & operations manager feedback, mastery shopper reports.
- Determine training needs both for individuals and teams.
- Advise salespeople how to upsell products and services.
- Design and execute orientation programs for sales teams.
- Maintain updated records of training curriculum and material.
Job Requirements
- Work experience as a Retail Trainer,or similar role.
- Experience in food industry is a MUST.
- BSc degree in Education, Human Resources or relevant field if applicable .
- Availability to travel and visit our retail stores, as needed.
- Ability to manage the full training cycle, including conducting in-person activities and using e-learning platforms.
- Excellent presentation skills.
- Ability to motivate employees to achieve sales quotas.
- Additional certification in training is a plus.
- Maximum Age 29 years.
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