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Customer Service Representative

Athear
New Cairo, Cairo
Posted 4 years ago
420Applicants for1 open position
  • 63Viewed
  • 0In Consideration
  • 1Not Selected
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Job Details

Experience Needed:
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Skills And Tools:

Job Description

  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Providing feedback on the efficiency of the customer service process.

Job Requirements

  • Excellent communication skills.
  • Excellent interpersonal and problem solving skills.
  • Minimum 1 Years of experience as a Call Center Agent.
  • English Level is Excellent.

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