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Customer Care Representative

American Academy
6th of October, Giza
Posted 2 years ago
36Applicants for2 open positions
  • 1Viewed
  • 0In Consideration
  • 0Not Selected
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Job Details

Experience Needed:
Career Level:
Education Level:
Salary:
Job Categories:

Skills And Tools:

Job Description

  • Recognize the customer needs and provide detailed information 
  • Explain services and answer clients inquires Conduct outbound calls or messages and gather feedback   
  • Make a record of clients data, inquires, complaints, comments & actions taken

Job Requirements

Qualifications & Skills:
 

  • Good communication and negotiation skills.Interpersonal skills Ability to work well under pressure.
  • Ability and willingness to improve current knowledge and skills, fast learning and adaptive & self –motivated.
  • Excellent listening skills.Very presentable and ready for meeting customers and clients at any time.
  • Perfect presentation skills.
  • Ability to trust building with customers he/her meets.

 

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