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Job Description
- Training preparation and management to all trainees using necessary elements.
- Monitor and evaluate the processing quality and the compliance with customer relations standards.
- Identify training needs and suggest actions accordingly.
- Deliver calibration, coaching and developments sessions.
- Ensure quality, compliance and measure the effectiveness of the training.
Job Requirements
- Fluent in Italian
- Fluent English language.
- Excellent interpersonal and analytical skills.
- Excellent training delivery and engineering.
- Action, customer and results oriented.
- Proficient in using excel, word and PowerPoint.
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