Customer Support Agent
BariQ -
Giza, EgyptPosted 3 years ago106Applicants for1 open position
- 28Viewed
- 5In Consideration
- 0Not Selected
Job Details
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Job Description
- Record all customer data and all unit sold and unsold data Supports the Sales Team in supporting clients’ inquiries of services
- Receive clients’ services complaints and direct the problem to the concerned departments.
- Coordinate with the sales admin & the finance department on clients’ payment dues, outstanding, collections & legal actions.
- Follow up on clients’ service solutions and provide feedback to clients with the proposed and appropriate solutions.
- Document complaints and create a client database after identifying the details of complaints.
- Record and archive complaints electronically or Manually in a proper filling system
Job Requirements
- Bachelor degree in business administration
- 0-2 years related experience
- Proven working experience in customer service
- very good in English language
- High communication skills
