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Customer Service Representative

MMG
6th of October, Giza

Customer Service Representative

MMG
6th of October, Giza
Posted 2 months ago
98Applicants for1 open position
  • 10Viewed
  • 0In Consideration
  • 0Not Selected

Job Details

Experience Needed:
Career Level:
Education Level:
Salary:
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Skills And Tools:

Job Description

  • Deal directly with customers either by telephone or email.
  • Respond promptly to customer inquiries.
  • Handle and resolve customer complaints.
  • Obtain and evaluate all relevant information to handle product inquiries.
  • Provide pricing and delivery information by dealing with the Planning and production department.
  • Set up new customer accounts.
  • Responsible of the Process orders from clients, forms, applications and requests.
  • Organize workflow to meet customer time frames.
  • Direct requests and unresolved issues to the designated resource.

Job Requirements

  • Experience in E-Commerce and Online shopping
  • Excellent communication skills

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