Skills And Tools:
- Deal directly with customers either by telephone or email.
- Respond promptly to customer inquiries.
- Handle and resolve customer complaints.
- Obtain and evaluate all relevant information to handle product inquiries.
- Provide pricing and delivery information by dealing with the Planning and production department.
- Set up new customer accounts.
- Responsible of the Process orders from clients, forms, applications and requests.
- Organize workflow to meet customer time frames.
- Direct requests and unresolved issues to the designated resource.
- Experience in E-Commerce and Online shopping
- Excellent communication skills
- E Commerce Key Account ManagerConfidential Company - Haram, Giza4 days ago