Fulfillment specialist
Qparts -
Nasr City, CairoPosted 11 months ago65Applicants for1 open position
- 21Viewed
- 11In Consideration
- 6Not Selected
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Job Description
Check out this Job in egypt, with salary in EGP but bounded to USD!
We are looking for a detail-oriented and proactive Fulfillment Specialist to join our team. As a Fulfillment Specialist, you will be responsible for managing and coordinating the fulfillment process, including following up with third-party logistics providers (3PLs), couriers, and ensuring efficient last-mile delivery. Your role is crucial in ensuring timely and accurate order fulfillment and customer satisfaction.
Our Main target clients are Automotive spare parts suppliers and retailers in Saudi Arabian Markets.
This Job is on-Site and located in Nasr City - Cairo
Responsibilities:
- Confirmation of orders with retailer clients to avoid returns.
- Coordinate with 3PLs, couriers, and last-mile delivery services for efficient order fulfillment.
- Monitor order status, address delays, and ensure accurate inventory management.
- Provide exceptional customer service and respond to inquiries regarding order status.
- Collaborate with cross-functional teams to meet customer expectations.
- Identify opportunities for process optimization and propose improvements.
- Maintain records and provide regular reports on fulfillment performance.
Job Requirements
- Previous experience in fulfillment operations in e-commerce or retail.
- Strong organizational and problem-solving skills.
- Excellent communication and multitasking abilities.
- Proficient in order tracking and inventory management software.
- Customer-focused mindset and ability to work collaboratively.
- Good understanding of the automotive spare parts industry and customer needs.
- Previous experience in the Saudi market is a plus.